Managing Customer Service Super Series, Fifth Edition

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9780080464190: Managing Customer Service Super Series, Fifth Edition

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

*Content is well regarded
*Popular with those training with the ILM but can also be used for independent study
*Content of each workbook now maps to single course unit, resulting in a more user-friendly format.

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ISBN 10: 008046419X ISBN 13: 9780080464190
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Institute of Leadership Management
Published by Taylor Francis Ltd, United Kingdom (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description Taylor Francis Ltd, United Kingdom, 2007. Paperback. Book Condition: New. 5th Revised edition. 292 x 208 mm. Language: English . Brand New Book ***** Print on Demand *****. Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). The content is well regarded. It is not only popular with those training with the ILM but can also be used for independent study. The content of each workbook now maps to single course unit, resulting in a more user-friendly format. Bookseller Inventory # AAV9780080464190

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Institute of Leadership Management
Published by Taylor Francis Ltd, United Kingdom (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
New Paperback Quantity Available: 10
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Book Description Taylor Francis Ltd, United Kingdom, 2007. Paperback. Book Condition: New. 5th Revised edition. 292 x 208 mm. Language: English . Brand New Book ***** Print on Demand *****. Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). The content is well regarded. It is not only popular with those training with the ILM but can also be used for independent study. The content of each workbook now maps to single course unit, resulting in a more user-friendly format. Bookseller Inventory # AAV9780080464190

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INSTITUTE OF LEADERSHIP & MANAGEMENT,.
Published by Routledge (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description Routledge, 2007. Paperback. Book Condition: NEW. 9780080464190 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Bookseller Inventory # HTANDREE0175856

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Institute of Leadership & Management (Editor)
Published by Pergamon Open Learning (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description Pergamon Open Learning, 2007. Paperback. Book Condition: Brand New. 5th edition. 99 pages. 12.00x8.50x0.50 inches. In Stock. Bookseller Inventory # __008046419X

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Published by taylor & francis (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description taylor & francis, 2007. Paperback. Book Condition: New. book. Bookseller Inventory # 008046419X

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Institute of Leadership & Mana (Series Editor)
Published by taylor & francis (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description taylor & francis, 2007. Paperback. Book Condition: New. 5. Bookseller Inventory # DADAX008046419X

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Institute of Leadership and Management (EDT)
Published by Taylor and Francis (2007)
ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description Taylor and Francis, 2007. PAP. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # VT-9780080464190

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ISBN 10: 008046419X ISBN 13: 9780080464190
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Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97800804641901.0

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