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This book shows managers how to prepare for, and respond effectively to a crisis in business. All business face a crisis at some stage during their history. It may be a major disaster, like King's Cross or Bhopal, or an urgent product recall like the Tylenol cyanide scares in the US or one of the more common forms of crisis like a fire, strike or hostile takeover. How will your company respond if the computer is destroyed by fire, or a strike is threatened, or a product liability case forces you to recall your leading product? A crisis need not be a disaster for the company - it can be a time of opportunity. A fast, positive and effective response to the crisis can not only contain the situation but can even lead to increased market share, improved employee relations and an improved public perception of the quality of the business. It can also make or break individual careers. To respond effectively in a crisis, management must be briefed in advance, and must work to a plan. Michael Regester shows how to develop plans for the key phases of crisis management: anticipation, implementation and communication.
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Book Description Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR003414133
Book Description Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001632791
Book Description Random House Business Books 01/06/1989, 1989. Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780091739546
Book Description -. Paperback. Condition: Very Good. Crisis Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780091739546
Book Description Random House Business Books, U.S.A., 1989. Soft cover. Condition: Good. Crisis Management.Regester, Michael.Good clean and tidy copy. Seller Inventory # 001228
Book Description Random House Business Books. PAPERBACK. Condition: Very Good. 0091739543 Books shipped daily. Professional seller. Seller Inventory # Z0091739543Z2
Book Description Hutchinson Business, 1990. Soft Cover. Condition: Fine. No Jacket. What do when the unthinkable happens - how crises were managed in a number of major disasters where terrible accidents killed or injured people and reputations saved compared with examples of blundering and gross mis-management - reprint - first published 1989 - owner's initials on title page - unmarked covers. Seller Inventory # 16787A/623
Book Description Hutchinson Business, 1990. Couverture souple. Condition: bon. RO60119797: 160 pages. 'Required reading on communications and management courses', PR. Week. In-8 Broché. Bon état. Couv. fraîche. Dos impeccable. Intérieur frais Classification Dewey : 420-Langue anglaise. Anglo-saxon. Seller Inventory # RO60119797