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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.
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Book Description The Stationery Office, 2007. Paperback. Condition: New. Never used!. Seller Inventory # P110113310455
Book Description The Stationery Office. PAPERBACK. Condition: New. 0113310455 New Condition. Seller Inventory # NEW7.0023822
Book Description The Stationery Office, 2007. Paperback. Condition: New. Seller Inventory # DADAX0113310455
Book Description The Stationery Office, 2007. Condition: New. book. Seller Inventory # M0113310455