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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
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Book Description The Stationery Office, 2007. Paperback. Condition: New. Never used!. Seller Inventory # P110113310498
Book Description The Stationery Office, 2007. Condition: New. book. Seller Inventory # M0113310498
Book Description Condition: New. New. Seller Inventory # STRM-0113310498
Book Description The Stationery Office, 2007. Paperback. Condition: New. 1. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 0113310498n