Items related to The Introduction to the ITIL Service Lifecycle Book
Synopsis
This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change. After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
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Itil Service Lifecycle
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The Introduction to the ITIL Service Lifecycle Book
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The official introduction to the ITIL service lifecycle
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The official introduction to the ITIL service lifecycle
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The Introduction to the ITIL Service Lifecycle Book
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The Introduction to the ITIL Service Lifecycle Book
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paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_428031094
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