ITIL Service Strategy 2011 Edition

3.2 avg rating
( 25 ratings by GoodReads )
 
9780113313044: ITIL Service Strategy 2011 Edition

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Summary of Updates from the Author The concepts within the publication have been clarified, without changing the overall message. The updated publication includes more practical guidance and more examples where relevant. The newly defined process of strategy management for IT services is responsible for developing and maintaining business and IT strategies, and there are now separate descriptions of business strategy and IT strategy. Financial management has been expanded, and business relationship management and demand management are now covered as processes.

"synopsis" may belong to another edition of this title.

About the Author:

Summary of Updates from the Author The concepts within the publication have been clarified, without changing the overall message. The updated publication includes more practical guidance and more examples where relevant. The newly defined process of strategy management for IT services is responsible for developing and maintaining business and IT strategies, and there are now separate descriptions of business strategy and IT strategy. Financial management has been expanded, and business relationship management and demand management are now covered as processes.

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$ 159.00
US$ 95.58

Convert Currency

Shipping: FREE
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

David Cannon
Published by The Stationery Office Books (Agencies), United Kingdom (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Paperback Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description The Stationery Office Books (Agencies), United Kingdom, 2011. Paperback. Book Condition: New. 2nd ed.. 279 x 213 mm. Language: English . Brand New Book. The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Bookseller Inventory # CBL9780113313044

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 95.58
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

David Cannon
Published by The Stationery Office Books (Agencies), United Kingdom (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Paperback Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description The Stationery Office Books (Agencies), United Kingdom, 2011. Paperback. Book Condition: New. 2nd ed.. 279 x 213 mm. Language: English . Brand New Book. The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Bookseller Inventory # CBL9780113313044

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 95.59
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

David Cannon
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Quantity Available: 5
Seller
GreatBookPrices
(Columbia, MD, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Bookseller Inventory # 12660524-n

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 93.34
Convert Currency

Add to Basket

Shipping: US$ 2.64
Within U.S.A.
Destination, Rates & Speeds

4.

David Cannon
Published by The Stationery Office Books (Agencies) (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Quantity Available: 6
Seller
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description The Stationery Office Books (Agencies), 2011. PAP. Book Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Bookseller Inventory # GB-9780113313044

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 93.04
Convert Currency

Add to Basket

Shipping: US$ 11.03
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

David Cannon
Published by Stationery Office 2011-07-29 (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Quantity Available: 5
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description Stationery Office 2011-07-29, 2011. Book Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-GRD-04737791

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 101.82
Convert Currency

Add to Basket

Shipping: US$ 3.69
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

David Cannon
Published by The Stationery Office Books (Agencies) 2011-07-29, London (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New paperback Quantity Available: 5
Seller
Blackwell's
(Oxford, OX, United Kingdom)
Rating
[?]

Book Description The Stationery Office Books (Agencies) 2011-07-29, London, 2011. paperback. Book Condition: New. Bookseller Inventory # 9780113313044

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 100.46
Convert Currency

Add to Basket

Shipping: US$ 5.52
From United Kingdom to U.S.A.
Destination, Rates & Speeds

7.

David Cannon
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Quantity Available: 3
Seller
Speedy Hen LLC
(Sunrise, FL, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Bookseller Inventory # ST0113313047. Bookseller Inventory # ST0113313047

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 107.32
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

8.

David Cannon
Published by Stationery Office 2011-07-29 (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Quantity Available: 3
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description Stationery Office 2011-07-29, 2011. Book Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-LBR-00953066

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 103.76
Convert Currency

Add to Basket

Shipping: US$ 3.67
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

David Cannon
Published by Stationery Office (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Softcover Quantity Available: 5
Seller
Speedy Hen
(London, United Kingdom)
Rating
[?]

Book Description Stationery Office, 2011. Book Condition: New. Bookseller Inventory # ST0113313047. Bookseller Inventory # ST0113313047

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 89.79
Convert Currency

Add to Basket

Shipping: US$ 23.29
From United Kingdom to U.S.A.
Destination, Rates & Speeds

10.

David Cannon
Published by The Stationery Office Books (Agencies) (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
New Softcover Quantity Available: 6
Rating
[?]

Book Description The Stationery Office Books (Agencies), 2011. Book Condition: New. 2011. 2nd. Paperback. Num Pages: 483 pages, Illustrations. BIC Classification: GLC; UTF. Category: (P) Professional & Vocational. Dimension: 217 x 280 x 27. Weight in Grams: 1758. . . . . . . Bookseller Inventory # V9780113313044

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 117.85
Convert Currency

Add to Basket

Shipping: FREE
From Ireland to U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book