Items related to ITIL Service Transition (ITIL v3 Service Lifecycle)
Synopsis
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
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About the Author
Summary of Updates from the Author The structure, content and relationships of the configuration management system (CMS) and service knowledge management system (SKMS) have been clarified to help the reader to understand these key concepts There is new content explaining how a change proposal should be used. The evaluation process has been renamed change evaluation and the purpose and scope have been modified to help clarify when and how this process should be used. The service asset and configuration management process has additional content relating to asset management, and there are improvements in the flow and integration of a number of processes, including change management, release and deployment management, and change evaluation.
"About this title" may belong to another edition of this title.
- PublisherTSO, The Stationery Office
- Publication date2011
- ISBN 10 0113313063
- ISBN 13 9780113313068
- BindingPaperback
- LanguageEnglish
- Edition number2
- Number of pages360
- Rating
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ITIL Service Transition: 2011 (Best Management Practices)
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ITIL Service Transition (ITIL v3 Service Lifecycle)
Published by
TSO, The Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition
Published by
Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition
Published by
Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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Paperback
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ITIL Service Transition
Published by
Tso, the Stationery Office, 2011
ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition
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ISBN 10: 0113313063
ISBN 13: 9780113313068
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ITIL Service Transition
Published by
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ISBN 10: 0113313063
ISBN 13: 9780113313068
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Service transition (Best management practice)
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ITIL Service Transition : 2011
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Service transition (Best management practice)
Published by
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ISBN 10: 0113313063
ISBN 13: 9780113313068
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