Items related to Key Element Guide Itil Continual Service (Pack of 10)
The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.
Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.
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- PublisherStationery Office Books
- Publication date2012
- ISBN 10 0113313691
- ISBN 13 9780113313693
- BindingPaperback
- Edition number2
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