This book provides an overview of electronic communication systems and telecommunications as part of end-user commuting. It explores technology's role in communications, the benefits and drawbacks of using technology in communications, and the history of the development of communication technologies. Readers will gain a strong foundation in telecommunication technology applications, Internet/Web tools and resources, and network and telephony fundamentals. Other chapter coverage includes the technology of electronic mail, teleconferencing, voice processing, facsimile, and wireless communications, telecommuting, and electronic data interchange. For communications and telecommunications managers, and office systems specialists.
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Not all end-users. are technicians.
In fact, most aren't ....
This book is intended for the individual who. uses technology in daily work activities and desires a technical overview of electronic communication systems. It was written to the Organisational and End-user Information Systems (OEIS) model curriculum developed by the Organizational Systems Research Association (OSRA).Discover:
Readers can assess their knowledge on-line by using the Companion Web Site at
Communication Technologies presents a thorough introduction to the fast-paced world of end-user communication technology and telecommunications. End users are those persons within organizations who represent the final or ultimate users of computer systems and use hardware and software after it has been fully developed and marketed. Ends users are unlike computer programmers and engineers, who utilize their high levels of technical expertise to develop and test computer systems. Communication technology is the area of end-user computing that affects everyone. No one can work in today's highly technical office environment without knowledge of the fundamentals of electronic mail, voice processing, teleconferencing, wireless communication, networking, and related technologies.
Communication Technologies is intended for use as a college textbook for end-user communication technologies and telecommunications application courses usually found in the office information systems and computer information systems disciplines. Specific applicable courses might include those with such titles as Communication Technologies, Telecommunications, Communication Hardware, or Information Systems Hardware.
ORGANIZATION OF THE BOOK
The book consists of 15 chapters arranged as follows: Part One, Communication Technology: Introduction, History, and Future; Part Two, Communication Technology Applications; Part Three, The Internet and Intranets; and Part Four, Networking Fundamentals. Each chapter begins with a brief description of the chapter and a What You Will Learn section, which provides specifics of the chapter content. Each chapter ends with Questions, Projects and Problems, and Vocabulary. A glossary, which includes all the terms in the Vocabulary sections, is provided at the end of the book. Chapters are organized as follows:
OEIS CURRICULUM MODEL
The Organizational Systems Research Association (OSRA), formerly the Office Systems Research Association, "is a professional organization chartered for the purpose of pursuing research and education in the area of information technology and end-user information systems." OSRA provides a platform for dedicated professionals to meet and exchange ideas in the pursuit of excellence.
In 1996, a dedicated team of information systems academics and practitioners worked together to address the need for collegiate preparation of people who have skills related to the following: information systems developer, troubleshooter, change agent, trainer, systems evaluator, or savvy business person. This group developed a four-year model curriculum entitled Organizational and End-User Information Systems (OEIS).
The OEIS model curriculum underscores the notion that information systems at the desktop level are crucial to support organizational goals as well as to bolster and sustain employees' needs to do their jobs well and grow in their careers. It is intended to bring the impact of high-level talk about business reengineering to the practical level of implementation at the desktop, where it counts most. Increasingly, the end user, the person who actually uses systems in daily work activities, plays a variety of roles in systems needs assessment, design, implementation, and evaluation.
The curriculum model is designed to challenge students to understand their information systems role from an organizational viewpoint, the perspectives and needs of the people they support, and technologies used or accessed at the desktop. The curriculum is the result of group collaboration and its innovativeness has been acknowledged by the academic community, students, and the business communities. Following are the 11 courses in the OEIS model.
Course OEIS-6 provides a technical overview of electronic communication systems, including a strong foundation in local area network (LAN) management, Internet resources, and telecommunications and video technologies. Upon completion of this course, students should be able to:
This book is designed to serve the specific needs of course OEIS-6 in the OEIS curriculum.
An instructor's CD-ROM contains lesson plans, solutions, and PowerPoint slides for each chapter. A test bank is also provided. A companion Web site is available at http://www.prenhall.com/gehris.
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Book Description Prentice Hall. PAPERBACK. Book Condition: New. 0130400246 Your book ships within 24 hours of ordering. Bookseller Inventory # SKU0003736
Book Description Prentice Hall, 2001. Paperback. Book Condition: New. New item. Bookseller Inventory # QX-200-64-5542105