Listening Effectively: Achieving High Standards in Communication (NetEffect Series) - Softcover

Kline, John

9780130488411: Listening Effectively: Achieving High Standards in Communication (NetEffect Series)

Softcover

ISBN 10: 0130488410 ISBN 13: 9780130488411

Publisher: Pearson, 2002

Short, lively, and easy to read this practical, listener-centered handbook was written by an experienced communicator who has taught thousands of corporate managers, military officers, and college students how to become better listeners. Using practical examples from classroom, corporate, and family/counseling settings, it teaches theoretically-based and acknowledged techniques—thoughts, attitudes, and skills—necessary for becoming a better listener. The variety of interesting, engaging, interactive, and sometimes humorous, examples and exercises keep readers involved through learning-by-doing. The universal need for better listening in all situations; 6 fallacies about listening; 9 bad listening habits; the process of listening; 5 types of listening (informative, relational, appreciative, critical, and discriminative); and 18 instructions for Listening. For corporate trainers, and for others interested in improving personal listening skills.

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From the Back Cover:

The Prentice Hall NetEffect series encompasses training for specific business areas, such as learning skills, job skills, management skills, and technology soft skills. Courses are available in print, on CD-ROM, or over the Internet. For more information on the NetEffect series, go to www.prenhall.com/neteffect

Listening Effectively was written by a professional who has taught thousands of college students, corporate managers, and military officers how to listen. This succinct book presents practical information in an interesting, engaging, and interactive way. It strips away extraneous fluff and gets right to the business of teaching people how to listen effectively.

The compelling features are

practical examples from classroom, corporate, and family/counseling settings
both in-class and out-of-class activities
ideas on what effective listeners think, feel, and do

Dr. Kline has also successfully taught these skills to college students, corporate audiences, and volunteer organizations. For more information, visit www.klinespeak.com

About the Author:

John Kline grew up in Iowa, graduated from Iowa State University with a B.A. in English and speech, received his Ph.D. degree in communication from the University of Iowa, and taught at the Universities of New Mexico and Missouri-Columbia before going to the USAF Air University as a civilian professor, where he gained a reputation as the Air Force's leading expert on communication and listening—teaching thousands of officers, as well as enlisted and civilian personnel, how to communicate and listen effectively.

Dr. Kline is now a professor at Troy State University in Alabama. In addition, the Air Force, Army, and large companies regularly call on Dr. Kline to teach their personnel how to communicate more effectively.

Dr. Kline and his wife, Ann, who live in Montgomery, Alabama, have five grown children and twelve grandchildren.

Visit Dr. Kline's website: www.klinespeak.com

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