Hospitality Supervisor's Survival Kit

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9780130498465: Hospitality Supervisor's Survival Kit

This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.

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Goodwin, Clifford R.Squire, Alfred B.
Published by Prentice Hall
ISBN 10: 0130498467 ISBN 13: 9780130498465
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Cliff Goodwin, III Alfred B. Squire
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ISBN 10: 0130498467 ISBN 13: 9780130498465
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Book Description Pearson Education (US), United States, 2004. Paperback. Book Condition: New. New.. 272 x 198 mm. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. For courses introductory courses in Hospitality Management and Human Resource Management. This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. The book is well grounded in theory, yet practical, providing many scenarios, case studies, and role-plays. Bookseller Inventory # BTE9780130498465

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Cliff B. Goodwin, Alfred B. Squire III
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Cliff B. Goodwin; Alfred B. Squire III
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Goodwin, Cliff B.; Squire III, Alfred B.
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Goodwin, Cliff B., Squire III, Alfred B.
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Book Description 2004. Paperback. Book Condition: New. 1st. 210mm x 9mm x 276mm. Paperback. For courses introductory courses in Hospitality Management and Human Resource Management. This survival kit contains the tools needed to develop skills in human relations, lab.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 240 pages. 0.485. Bookseller Inventory # 9780130498465

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Book Description Prentice Hall, 2004. Paperback. Book Condition: Brand New. illustrated edition. 240 pages. 10.50x8.00x0.25 inches. In Stock. Bookseller Inventory # 0130498467

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Goodwin, Cliff; Squire III, Alfred B.
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Book Description Pearson. PAPERBACK. Book Condition: New. 0130498467 New. Looks like an interesting title, learn more! We provide domestic tracking upon request. We provide personalized customer service and want you to have a great experience purchasing from us. 100% satisfaction guaranteed and thank you for your consideration. Bookseller Inventory # S-0130498467

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