This introduction to operations management presents a state-of-the-art view of the primary activities of the operations function in organizations. New chapters on Global Operations and Supply Chain Management, a free CD-ROM is packaged with every book and comprehensive web site support is provided. This paperback text has the same 17 core chapters as Heizer/Render's Operations Management, 5/e but does not have the 6 quantitative modules. Part of the JIT program.
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This text is designed as a briefer, less technical introduction to operations management than the more traditional principles of operations management texts. Available in two versions, the hardcover version includes the Quantitative tutorials and the softcover version does not. Most mathematical techniques are covered in the chapter supplements which are found in both versions.From the Back Cover:
This book provides readers with a state-of-the-art overview of operations management. It shows the fundamental principles of operations and how they relate to effectively producing goods and services. A thorough discussion of service operations recognizes the fact that a dominant proportion of jobs and operations decisions exist in services. Strong global emphasis (includes international, multi-domestic, global, and transnational strategies) demonstrates to readers how world economies tie together. Other chapter topics cover operations and productivity; operations strategy for competitive advantage; operations in a global environment; forecasting; managing quality; statistical process control; 7s: operations technology, the internet, and ERP; human resources and job design; supply chain management; e-commerce and operations management; project management; and maintenance and reliability. For individuals interested in operations management—and the challenges of cultural, ethical, and critical issues in business today.
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Book Description Addison Wesley Longman, 2000. Hardcover. Book Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Bookseller Inventory # mon0000709251