The Human Challenge: Managing Yourself and Others in Organizations (7th Edition)

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9780130859556: The Human Challenge: Managing Yourself and Others in Organizations (7th Edition)

This book provides readers with the needed skills in human relations that are becoming increasingly important for career success. It emphasizes the person in the organization and on the interactions between managers and other employees. Chapter topics include communication in the workplace; appraisals, promotions, and dismissals; conflict management; leadership; labor relations; intercultural relations; and more. For managers and other professionals in any field that want to learn the skills needed to interact most effectively with managers and co-workers.

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This book offers a hands-on approach to understanding the key points of human relations, and how to manage yourself and others—paying attention to emotional intelligence. It features a conversational writing style and experiential exercises that reinforce the theory presented in the book, and allow users to practice the techniques they have learned from it. A four-part organization covers human relations, developing professionally, interacting effectively with others, and contemporary issues. For anyone in the 21st century workplace—and especially those who want to be successful there.

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