Supervision: Diversity and Teams in the Workplace (10th Edition)

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9780130972903: Supervision: Diversity and Teams in the Workplace (10th Edition)

For courses in Supervision, Fundamentals of Management, and Applied Management. A contemporary survival guide for future managers, this #1 "how-to" text on supervision explores the basic principles of management-planning, organizing, staffing, leading, and controlling people and operations-with a strong emphasis on their application to real on-the-job situations. Avoiding confusing jargon, it talks to students as one supervisor to another-discussing the specific tools of supervision in detail (explaining which tool is right for each task), and focusing on the development of strong interpersonal skills and on supervising a diverse workforce and teams. It comes completely updated with new examples and fresh insight into a variety of dynamic issues affecting management today.

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From the Publisher:

Using a very practical, "how to" approach, this leading text in the field of supervision explores the basic principles of management -- planning, organizing, staffing, leading, and controlling people and operations -- and their application to actual on -the-job situations. Talking to students as one supervisor to another, avoiding confusing jargon, and providing detailed cases to which students can relate, it discusses the specific tools of supervision in detail -- explaining which tool is right for each task. Contemporary in focus, it places special emphasis on developing strong interpersonal skills and on supervising a diverse workforce and teams.

From the Back Cover:

Management principles are the focus of this contemporary survival guide for future managers. Planning, organizing, staffing, and people skills are combined with skills in project management and operations. Aspiring front-line managers learn the right tools for specific tasks. They will develop strong interpersonal skills for a diverse workforce and for productive teams.

FEATURES
  • 100+ real-world examples and cases highlighting management tasks
  • Examples from dozens of well-known U.S. and international companies
  • Thorough coverage of the latest in:
    • security; change; global relations; employee benefits; computer applications and software; the Internet; technology; reengineering concepts; leadership styles, and more
  • Teamwork, Quality, and Ethics are an integrated theme throughout

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