Here's a practical, step-by-step system that helps managers improve every area of their business through the concept of Circle-4 Quality. This revolutionary approach shows how to focus on the needs of employees, suppliers, shareholders, and end-users to achieve lasting quality in all company functions -- from product planning and design to manufacturing and customer service. Plus, you'll also find useful sample policies and plans, workable process models, checklists, charts, and numerous other tools to help you create a "Circle-4" Quality System in your own company.
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Robert H. Wilkins is Vice President of Buker, Inc., an international management education and consulting firm. He has more than 15 years' experience in manufacturing management, is certified in production and inventory management by APICS, and is a qualified lead assessor for ISO-9000.
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Book Description Prentice Hall Trade, 1994. Hardcover. Book Condition: New. Bookseller Inventory # DADAX0131046470
Book Description Prentice Hall Trade, 1994. Hardcover. Book Condition: New. book. Bookseller Inventory # 0131046470
Book Description Prentice Hall Direct, 1994. Hardcover. Book Condition: Brand New. first edition edition. 256 pages. 9.25x6.25x1.00 inches. In Stock. Bookseller Inventory # 0131046470