Operations Management - Softcover

Heizer, Jay; Render, Barry

Softcover

ISBN 10: 0131058452 ISBN 13: 9780131058453

Publisher: Prentice Hall, 2003

Synopsis

Provides a state-of-the-art overview of operations management. Operations and productivity; project management; inventory management; design and quality managment of goods and services; e-commerce and operations management; human resources and job design; and more. Industrial Engineers and Production and Operations Managers.

About this title

From the Back Cover

Key Benefit: This concise introduction to operations management, presents a state-of-the art view of the primary activities within the operations function of organizations. Presented in a realistic, global, and existing environment to help readers understand and conceptualize the critical role of operations and the decisions it entails. Key Topics: A strategic focus shows how managers achieve strategies of differentiation, low cost, and response. Numerous corporate examples, along with new tables, figures, and cases are utilized throughout the book. Describes how to achieve global product design, process designs, make location decisions, and deal with foreign cultures and ethics. Further, this edition stresses the service aspects of operations, and regularly notes the distinction between service and manufacturing in operations management.

Edition details

• Publisher: Prentice Hall
• Publication date: 2003
• ISBN 10: 0131058452
• ISBN 13: 9780131058453
• Binding: Paperback
• Language: English
• Number of pages: 520