Professional Office Procedures (4th Edition)

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9780131183834: Professional Office Procedures (4th Edition)

KEY BENEFIT: The purpose of the book is to train people to think, to work under stressful and difficult situations, and to perform office duties in a professional manner. KEY TOPICS: This book covers document preparation, communications, processing the mail, computers in the office, management of records, meetings and conferences, travel, terminology of business and E-commerce, seeking employment and continuing to grow in your profession. MARKET: For office managers and professionals, new employees, professionals in transition, and professionals returning to the workforce.

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From the Publisher:

This informative text integrates office skills, language skills, human relations skills, life experiences, knowledge of the business world, and organization techniques to help students become competent, conscientious, reliable, and dependable administrative assistants. Cooperman shows students how to think, work under difficult and stressful situations, and perform office duties in a professional manner.

From the Back Cover:

Professional Office Proceduresprepares students for the realistic situations, tasks and problems they will encounter in a state-of-the-art office environment. Using flexible, stand-alone chapters, this edition has been updated to reflect technology-driven innovations and is ideal for both traditional and distance learning courses. Each chapter features a wide range of activities that focus on Internet research, software application, punctuation review and human relations skill development.  This new edition features more on technology, three new chapters (diversity, stress management and business etiquette), an integrated testing feature and inspiring stories of personal success.

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Susan H. Cooperman
Published by Prentice Hall (2005)
ISBN 10: 0131183834 ISBN 13: 9780131183834
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Susan H. Cooperman
Published by Prentice Hall (2005)
ISBN 10: 0131183834 ISBN 13: 9780131183834
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