One of the best ways to learn the fundamental concepts of statistical process control and quality assurance is through application. This book provides clear explanations of popular quality tools and techniques, insightful case studies, plentiful illustrations to support explanations, and subject matter relevant to the challenges faced by today's organizations. The examples, cases, and problems, have been carefully cultivated from real life experiences of people who apply quality assurance tools and techniques in their day-to-day work activities. Contributors represent a wide cross-section of industries including utilities, hospitals, manufacturing, government, services and building trades. Expanded coverage of Six Sigma and ISO/TS 16949./More detail about certifications and careers in quality./Updated industry-appropriate software./Enhanced coverage of the quality masters and their philosophies./An introduction to confidence intervals./Additional examples, cases and problems./Continued focus on learning through applications./Entertains the professional - Not cut and dry like a textbook. An excellent resource for anyone who is in business working with Six Sigma. Also, resourceful for a company doing internal training in the area of quality management. Not limited to manufacturing businesses - Can also be used in hospitals, logistics based companies, retail and banking - Any type of company where quality assurance is a priority.
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Exposing students to a wide variety of topics within quality assurance, this text emphasizes the understanding, use, and interpretation of statistical process control principles, concepts, and results throughout the problem-solving process. It uses comprehensive, in-depth examples and case studies from a variety of industries to highlight the complexities of statistical analysis and control chart interpretation. Accompanying computer software allows students to work interactively with the extensive example problems, chapter-end problems, and case studies.From the Back Cover:
This book introduces fundamental quality concepts of statistical process control and the application of these concepts to issues arising in industry. This book covers all aspects of quality from the basics—identifying quality, the evolution of quality, quality advocates—to advanced topics such as reliability, quality costs, and product liability. For professionals interested in a book on quality that emphasizes the understanding, use, and interpretation of statistical process control principles, concepts, and results throughout the problem-solving process.
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Book Description Prentice Hall. Hardcover. Book Condition: New. 013118931X ****BRAND NEW**** 4TH EDITION WITH CD. SHIPS SAME OR NEXT BUSINESS DAY WITH DELIVERY CONFIRMATION !!!!!!. Bookseller Inventory # SKU1034755
Book Description Prentice Hall, 2005. Hardcover. Book Condition: New. 4. Bookseller Inventory # DADAX013118931X
Book Description Prentice Hall, 2005. Hardcover. Book Condition: New. book. Bookseller Inventory # 013118931X
Book Description Prentice Hall, 2005. Hardcover. Book Condition: New. Bookseller Inventory # P11013118931X