 
    Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management
"synopsis" may belong to another edition of this title.
Many Americans--and American businesspeople in particular--have acknowledged the fact that quality in America has degenerated to a frighteningly low level--while Japan and other countries have marched on successfully. Yet, despite reading books on quality, hiring consultants, and attending seminars, they have been unable to make the necessary changes. This volume provides an exceptionally straightforward and practical approach to the most commonly asked questions in relation to quality management--How do we start?, How do we do it? It follows a fictional character, Chuck Champion, C.E.O of Cosmic Candy--a typical American manager, as he wakes up to the need for Quality Management, and triumphs by studying and integrating the theory of quality management and applicable techniques. KEY TOPICS: Presents an integrated model based on Dr. Deming's theory of management and Japanese Total Quality Control. Provides insight and prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach.
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Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # N12R-01130
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41385237-75
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41387781-6
Seller: Jonathan Grobe Books, Deep River, IA, U.S.A.
Hardcover. Condition: Good. Dust Jacket Condition: Very Good. Some markings; 266 pages. Seller Inventory # 38495
Seller: Gene The Book Peddler, Winchester, NH, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: As New. First Edition. book is tight with no markings, previous owners name stamped on title page and page edges, nice copy. Seller Inventory # 023368
Seller: rarefirsts, Charlotte Hall, MD, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: Near Fine. 1st Edition. First Edition, with correct number line sequence, no writing, marks, underlining, or bookplates. No remainder marks. Spine is tight and crisp. Boards are flat and true and the corners are square. Dust jacket is not price-clipped with small enclosed tear on top rear dj. This collectible, " FINE" condition first edition/first printing copy is protected with a polyester archival dust jacket cover. Beautiful collectible copy. GIFT QUALITY Size: 8vo - over 7¾ - 9¾" tall. Book. Seller Inventory # 003552
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. pp. 288. Seller Inventory # 1850387540