Synopsis
Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management
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From the Publisher
Many Americans--and American businesspeople in particular--have acknowledged the fact that quality in America has degenerated to a frighteningly low level--while Japan and other countries have marched on successfully. Yet, despite reading books on quality, hiring consultants, and attending seminars, they have been unable to make the necessary changes. This volume provides an exceptionally straightforward and practical approach to the most commonly asked questions in relation to quality management--How do we start?, How do we do it? It follows a fictional character, Chuck Champion, C.E.O of Cosmic Candy--a typical American manager, as he wakes up to the need for Quality Management, and triumphs by studying and integrating the theory of quality management and applicable techniques. KEY TOPICS: Presents an integrated model based on Dr. Deming's theory of management and Japanese Total Quality Control. Provides insight and prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach.
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Total Quality Management in Action
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Total Quality Management in Action
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Total Quality Management in Action
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Total Quality Management In Action
Seller: Jonathan Grobe Books, Deep River, IA, U.S.A.
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Hardcover. Condition: Good. Dust Jacket Condition: Very Good. Some markings; 266 pages. Seller Inventory # 38495
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Total Quality Management in Action
Published by
Prentice Hall Trade, U.S.A., 1994
ISBN 10: 0131386034
ISBN 13: 9780131386037
Used
Hardcover
First Edition
Seller: Gene The Book Peddler, Winchester, NH, U.S.A.
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Hardcover. Condition: Fine. Dust Jacket Condition: As New. First Edition. book is tight with no markings, previous owners name stamped on title page and page edges, nice copy. Seller Inventory # 023368
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Total Quality Management in Action
Published by
Prentice Hall Trade, New York, N.Y., USA, 1994
ISBN 10: 0131386034
ISBN 13: 9780131386037
Used
Hardcover
First Edition
Seller: rarefirsts, Charlotte Hall, MD, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Fine. Dust Jacket Condition: Near Fine. 1st Edition. First Edition, with correct number line sequence, no writing, marks, underlining, or bookplates. No remainder marks. Spine is tight and crisp. Boards are flat and true and the corners are square. Dust jacket is not price-clipped with small enclosed tear on top rear dj. This collectible, " FINE" condition first edition/first printing copy is protected with a polyester archival dust jacket cover. Beautiful collectible copy. GIFT QUALITY Size: 8vo - over 7¾ - 9¾" tall. Book. Seller Inventory # 003552
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Total Quality Management in Action
Seller: Biblios, Frankfurt am main, HESSE, Germany
Seller rating 5 out of 5 stars
Condition: New. pp. 288. Seller Inventory # 1850387540