Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management
"synopsis" may belong to another edition of this title.
Many Americans--and American businesspeople in particular--have acknowledged the fact that quality in America has degenerated to a frighteningly low level--while Japan and other countries have marched on successfully. Yet, despite reading books on quality, hiring consultants, and attending seminars, they have been unable to make the necessary changes. This volume provides an exceptionally straightforward and practical approach to the most commonly asked questions in relation to quality management--How do we start?, How do we do it? It follows a fictional character, Chuck Champion, C.E.O of Cosmic Candy--a typical American manager, as he wakes up to the need for Quality Management, and triumphs by studying and integrating the theory of quality management and applicable techniques. KEY TOPICS: Presents an integrated model based on Dr. Deming's theory of management and Japanese Total Quality Control. Provides insight and prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach.
"About this title" may belong to another edition of this title.
FREE shipping within U.S.A.
Destination, rates & speedsUS$ 8.74 shipping from United Kingdom to U.S.A.
Destination, rates & speedsSeller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41385237-75
Quantity: 1 available
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41387781-6
Quantity: 1 available
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # N12R-01130
Quantity: 1 available
Seller: Jonathan Grobe Books, Deep River, IA, U.S.A.
Hardcover. Condition: Good. Dust Jacket Condition: Very Good. Some markings; 266 pages. Seller Inventory # 38495
Quantity: 1 available
Seller: Gene The Book Peddler, Winchester, NH, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: As New. First Edition. book is tight with no markings, previous owners name stamped on title page and page edges, nice copy. Seller Inventory # 023368
Quantity: 1 available
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 288. Seller Inventory # 58156417
Quantity: 1 available
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 288 1st Edition. Seller Inventory # 2650387550
Quantity: 1 available
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. pp. 288. Seller Inventory # 1850387540
Quantity: 1 available