Written for those considering a career in the travel/tourism industry, this book helps them decide if they do want to work within the industry. Exploring the diverse world of the hospitality industry and its segments, this user-friendly book is well organized to facilitate learning. Chapter learning objectives, Feedback from the Real World, and Glossary sections; several hundred photo images, Challenges, ¿Master Your Knowledge¿ sections, ¿Learn from the Internet¿, and a comprehensive supplements package make this book helpful in facilitating learning. Answers questions such as: What segment(s) is/are of most interest? How do I discover career opportunities? How do I get my first professional position in the industry? How do I plan a longer-term career? What are tactics to help assure success within my career? Do I want to work for myself (be an entrepreneur) or for someone else (be an intrapreneur)? Do I want to work domestically or in a position elsewhere in the global hospitality industry (or both)? For those considering a career in the travel/tourism industry or professionals already working in the industry.
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Hospitality Operations: Careers in the World's Greatest Industry is specially designed to help students learn about the hospitality and tourism industry worldwide. Part I provides an overview, explains service as a "common denominator" of all organizations that operate within it, and explores basic management principles. Subsequent parts describe managing challenges within lodging, commercial and noncommercial foodservices, meetings and special events, and sports and recreational organizations. The final part explores how to obtain and succeed in one's first professional position and how to evaluate important choices as one's career evolves.Each chapter provides:
This textbook includes definitions for approximately 600 terms, more than 1,300 website addresses, and 350 color photos. Students have access to the text's companion website for glossary term quizzes and PowerPoint presentations. Numerous supplemental materials are also available for the instructor's use.About the Author:
Jack D. Ninemeier, Ph.D., is a Professor in The School of Hospitality Business at Michigan State University.
Joe Perdue, CCM, is an Associate Professor in the William F Harrah College of Hotel Administration at the University of Nevada, Las Vegas, and is the Academic Advisor for the Club Managers Association of America.
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