Intercultural Business Communication, Third Edition

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9780131419308: Intercultural Business Communication, Third Edition

For International/Intercultural Business Communication and Negotiation courses, or courses in Organizational Behavior and Communication. Also appropriate as a supplement for courses in which intercultural communication is a major component. This text prepares today's students to compete and manage domestic and international diversity in an increasingly multinational business arena. It uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents.

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From the Publisher:

Based on the input of a panel of experts and written by authors with first-hand, practical experience in the subject, this text provides comprehensive coverage of the important topics of intercultural business communication. It is designed to better prepare students to perform in culturally diverse domestic and international environments.

From the Back Cover:

Intercultural Business Communication, Third Edition, offers practical advice for students and businesspeople competing in a global economy. The essentials of international and Intercultural communication are supplemented with chapter objectives, key terms, questions and cases for discussion, and activities.

Topics Include:

  • Contrasting cultural values
  • Cultural shock
  • Language
  • Oral and nonverbal communication patterns
  • Written communication patterns
  • Global etiquette
  • Business and social customs
  • Intercultural negotiation strategies
  • NEW Features

    Additional information included about ethics, religious influences, the role of women in international business, and information that reflects changes in laws and trade agreements.

    Expanded country-specific information so that students have a broader knowledge of life in specific cultures. Countries highlighted are those with which the United States does a majority of its international trade.

    "About this title" may belong to another edition of this title.

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