Business Communication Essentials (2nd Edition)

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9780131472457: Business Communication Essentials (2nd Edition)

Integrating all elements of effective business communication, this all-in-one package blends information with technology, presented in an engaging multimedia environment. Numerous real-world examples and document critiques provide the means for learning grammar and business communication mechanics more effectively than any other book on the market today. After an informative introduction that describes the foundations of business communications, this book covers such topics as: the three-step writing process (planning, writing, and completing business messages); brief business correspondence (letters, memos, e-mails, and instant messages); business reports and proposals; and employment messages. Comprehensive appendices for format and layout of documents and a handbook of grammar, mechanics, and usage round out this book. A must-have reference book for anyone in a professional business office, this resource is also an excellent primer for those just entering the job market.

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From the Back Cover:

This new book is a workbook and a Handbook of Grammar, Mechanics, and Usage, all-in-one package. It offers learners—especially those who lack proficiency in business English—the tools they need to succeed in today's workplace with a heavy emphasis on exercises to improve grammar, punctuation, style, usage, and writing skills. Coverage includes the three-step writing process—planning, writing, and completing business messages—and focuses on process and product throughout. For business professionals—at any level—seeking to improve their written communication skills.

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