Summers: Quality_5 (5th Edition)

4 avg rating
( 16 ratings by Goodreads )
 
9780131592490: Summers: Quality_5 (5th Edition)
View all copies of this ISBN edition:
 
 

Filled with a wide-range of industry examples, this book takes an applied approach that teaches the “why and how” behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety. For people who apply quality assurance tools and techniques to their day-to-day work activities.

 

 

 

"synopsis" may belong to another edition of this title.

From the Publisher:

Exposing students to a wide variety of topics within quality assurance, this text emphasizes the understanding, use, and interpretation of statistical process control principles, concepts, and results throughout the problem-solving process. It uses comprehensive, in-depth examples and case studies from a variety of industries to highlight the complexities of statistical analysis and control chart interpretation. Accompanying computer software allows students to work interactively with the extensive example problems, chapter-end problems, and case studies.

From the Back Cover:

Quality, productivity, costs, and safety.  Can you think of any organization that wouldn’t want to make improvements in these areas?  Quality principles, tools, and techniques support organizational improvement. This text provides clear explanations of popular quality tools and techniques.  Through the use of insightful case studies, plentiful illustrations, and subject matter relevant to the challenges faces in today’s global economy, readers of this text can learn the basics of process improvement.  The examples, cases, and problems are based on the real-life experiences of people who apply quality assurance tools and techniques to their day-to-day work activities.  Contributors represent a wide cross-section of industries, including utilities, transportation, hospitals, logistics, manufacturing and government.

 

The fifth edition of this text takes a global approach to quality.  It includes new graphs, charts, topics, features, problems, examples, cases, all of which have been created to enhance the text you’ve enjoyed using.  Changes include: 

  • One company’s quality experiences woven throughout each chapter
  • Real Tools for Real Life examples in each chapter
  • Service industry examples, problems, and cases
  • Failure modes and effects analysis
  • Multi-vari analysis
  • End pages formula reference sheets
  • Enhanced examples
  • Revised chapter topic coverage
  • Improved explanations

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9780131189317: Quality (4th Edition)

Featured Edition

ISBN 10:  013118931X ISBN 13:  9780131189317
Publisher: Prentice Hall, 2005
Hardcover

9780130999245: Quality (2nd Edition)

Allyn ..., 1999
Hardcover

9780130419644: Quality (3rd Edition)

Prenti..., 2002
Hardcover

9780024185662: Quality

Pearso..., 1996
Hardcover

9781428814264: Quality

Softcover

Top Search Results from the AbeBooks Marketplace

International Edition
International Edition

1.

Summers, Donna C. S.
Published by Prentice Hall PTR
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Quantity Available: 7
International Edition
Seller:
TextbookRush
(Grandview Heights, OH, U.S.A.)
Rating
[?]

Book Description Prentice Hall PTR. Condition: Brand New. Softcover, International Edition. This is an International Edition. Seller Inventory # 44256097

More information about this seller | Contact this seller

Buy New
US$ 35.98
Convert currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, rates & speeds

2.

Summers, Donna C. S.
Published by Pearson (2009)
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Hardcover Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description Pearson, 2009. Hardcover. Condition: New. Never used!. Seller Inventory # P110131592491

More information about this seller | Contact this seller

Buy New
US$ 159.62
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds
International Edition
International Edition

3.

International Edition
Published by International Edition
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Paperback Quantity Available: 1
International Edition
Seller:
Campustexxts
(Vicksburg, MI, U.S.A.)
Rating
[?]

Book Description International Edition. Paperback. Condition: New. International Edition. Very fast shipping. Receive your book in 2-7 business days if you checkout with expedited shipping. We take pride in our customer service, please contact us if you have any questions regarding the listing. Seller Inventory # in-us-9780131592490

More information about this seller | Contact this seller

Buy New
US$ 157.30
Convert currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, rates & speeds

4.

Summers, Donna C. S.
Published by Pearson
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Hardcover Quantity Available: 1
Seller:
Juggernautz
(Troy, MI, U.S.A.)
Rating
[?]

Book Description Pearson. Hardcover. Condition: New. 0131592491 Orders ship same or next business day w/ free tracking. Choose Expedited shipping for fastest (2-6 business day) delivery. Satisfaction Guaranteed. Seller Inventory # Z0131592491ZN

More information about this seller | Contact this seller

Buy New
US$ 182.57
Convert currency

Add to Basket

Shipping: US$ 6.99
Within U.S.A.
Destination, rates & speeds

5.

Donna C. Summers
Published by Prentice Hall (2009)
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Hardcover Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2009. Hardcover. Condition: New. 5. Seller Inventory # DADAX0131592491

More information about this seller | Contact this seller

Buy New
US$ 236.03
Convert currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, rates & speeds

6.

Summers, Donna C. S.
Published by Pearson
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Hardcover Quantity Available: 1
Seller:
SGS Trading Inc
(Franklin Lakes, NJ, U.S.A.)
Rating
[?]

Book Description Pearson. Hardcover. Condition: New. 0131592491 New US Edition Textbook, Ships with Emailed Tracking from USA. Seller Inventory # Z0131592491ZN

More information about this seller | Contact this seller

Buy New
US$ 333.78
Convert currency

Add to Basket

Shipping: US$ 3.89
Within U.S.A.
Destination, rates & speeds

7.

Summers, Donna C. S.
Published by Prentice Hall (2009)
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Hardcover Quantity Available: 1
Seller:
Revaluation Books
(Exeter, United Kingdom)
Rating
[?]

Book Description Prentice Hall, 2009. Hardcover. Condition: Brand New. 5th edition. 592 pages. 11.02x8.44x1.08 inches. In Stock. Seller Inventory # zk0131592491

More information about this seller | Contact this seller

Buy New
US$ 338.98
Convert currency

Add to Basket

Shipping: US$ 9.85
From United Kingdom to U.S.A.
Destination, rates & speeds

8.

Donna C. S. Summers
Published by Pearson (2009)
ISBN 10: 0131592491 ISBN 13: 9780131592490
New Hardcover Quantity Available: 1
Seller:
Books Express
(Portsmouth, NH, U.S.A.)
Rating
[?]

Book Description Pearson, 2009. Hardcover. Condition: New. 5. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 0131592491n

More information about this seller | Contact this seller

Buy New
US$ 438.56
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds