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Synopsis
Appropriate for Business, Engineering, and Engineering Technology, and for courses in Quality Management, Management of Organizations, Quality Improvement, and Quality Assurance.
This text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.
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Quality Management: Creating and Sustaining Organizational Effectiveness
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.25. Seller Inventory # G0132626438I4N00
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson Prentice Hall, Upper Saddle River, NJ, 2005
ISBN 10: 0132626438
ISBN 13: 9780132626439
Used
Hardcover
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. The text has highlighting, the cover is in Excellent condition. Multiple copies available this title. Quantity Available: 2. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792050. Seller Inventory # 1560792050
Quantity: 2 available
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson Prentice Hall, Upper Saddle River, NJ, 2005
ISBN 10: 0132626438
ISBN 13: 9780132626439
Used
Hardcover
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. The text has some highlighting, the cover has corner and spine edge scuffs. Multiple copies available this title. Quantity Available: 7. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792054. Seller Inventory # 1560792054
Quantity: 7 available
Stock Image
Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson Prentice Hall, Upper Saddle River, NJ, 2005
ISBN 10: 0132626438
ISBN 13: 9780132626439
Used
Hardcover
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. The text appears clean, the cover has a small "ding" to the lower back outer edge, otherwise in very nice condition. Multiple copies available this title. Quantity Available: 2. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792049. Seller Inventory # 1560792049
Quantity: 2 available