Ruthless Execution: How Business Leaders Manage Through Turbulent Times (2nd Edition)

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9780133410778: Ruthless Execution: How Business Leaders Manage Through Turbulent Times (2nd Edition)
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Today's business leaders are confronted with a variety of obstacles that threaten their very survival. To survive and thrive, the modern manager must know how to lead through adversity while preparing their companies for a new era of success. In Ruthless Execution, Amir Hartman and Craig LeGrande identify the primary approaches and techniques that keep companies from falling prey to the myriad of corporate, economic, and market challenges faced by organizations around the world. In the second edition of this book, managers and executives will learn when and how to recalibrate the balance between performance and growth; how to define a coherent, tightly-drawn business philosophy that maps to specific actions; new ways to promote accountability and business alignment; and how to use performance metrics without burying people in meaningless trivia. The authors give practical advice on how to develop stronger critical capabilities for understanding and managing complexity. This fully updated edition offers new techniques for thriving despite adversity and features new examples and cases illustrating the challenges faced by the modern global organization.

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From the Back Cover:


“With a blend of excellent case examples and useful frameworks, Hartman and LeGrande make a compelling argument for having continuous transformation and customer success as part of the leadership DNA.”  

–Vernon Altman, Advisory Partner, Bain & Company

“Pragmatic and clearly presented. Ruthless Execution is full of great examples and tools to help leaders navigate through a tough and uncertain global economy.”

–Tim Gillis, Global Head of Indirect Tax Services, KPMG LLP

Today’s business leaders must know how to lead through adversity while also positioning their companies to reignite growth. Doing both requires exceptional deftness, deep insight, and a relentless focus on the leadership, capability, and governance areas that matter most.

This guide shows how exceptional business leaders successfully navigate through the inevitable times when performance flattens and everything gets tougher. If you haven’t faced this challenge, you will–and your response may make or break your business.

Amir Hartman and Craig LeGrande offer up-to-the-minute guidance on sharpening focus, optimizing “return on strategy,” and balancing investments in performance and growth. They introduce new ways to capture more value at the board level, resurrect lost customer loyalty, leverage “cloudification,” and use performance metrics without overwhelming people in trivia.


Getting past “the wall” is today’s most urgent and underappreciated executive challenge, and this second edition of Ruthless Execution includes brand-new examples and case studies to provide further insight. Read this book, and be ready.


Your business has been running on all cylinders. Then, suddenly, you hit a wall. Growth flattens. Maybe you missed a market opportunity, failed to innovate, or simply didn’t execute. Whatever the cause, it happens to every business. Your long-term success depends on what you do next.

That’s the focus of this book: how to manage adversity while you prepare for a new burst of growth.


Now, in this extensively updated guide, Amir Hartman and Craig LeGrande identify common leadership approaches, business capabilities, and governance processes linked to success in overcoming performance walls.

This edition has been extensively revised to reflect the unprecedented pace and complexity of today’s global business environments with compelling new case studies from Cardinal Health, Oracle, and other leaders. It covers new opportunities in areas ranging from customer loyalty and portfolio management to the cloudification of business. The book concludes by introducing the
Ruthless Execution Index: the most concise distillation of your most critical “signposts” for improvement.


  • Refocusing everyone on what’s most important
  • Optimizing “return on strategy”
  • Balancing performance and growth initiatives


  • Making your customers’ success part of your DNA
  • Clarifying the value your customers are harvesting from your offerings
  • Leveraging new opportunities to gain value from cloudification and big data


  • Improving discipline in allocating resources, spending capital, and measuring performance
  • Connecting the board with customers to understand and deliver more value
  • Ensuring board-level visibility for big data and cloudification

About the Author:

An authority on corporate and technology transformations, Amir Hartman is an international bestselling author and advisor to leading global businesses. Hartman has been on the faculty at Columbia’s Graduate School of Business, Berkeley’s Haas School of Business, and Harvard Business School Interactive where he’s taught management of innovation and technology to senior business leaders. A frequent speaker at business leader forums, he is the author of several influential books, most recently Ruthless Execution: How Business Leaders Manage Through Turbulent Times. Prior to forming Mainstay, Mr. Hartman served as managing director for Cisco System’s Corporate Internet Strategy and the Internet Business Solutions Group. In this role he was responsible for shaping Cisco’s Internet business strategy and advising key customers on Internet business strategies.

Craig LeGrande has served as senior advisor to leading companies in the automotive, retail, and high-technology industries, helping them identify new market opportunities and develop effective capital investment strategies. The author of more than a hundred case studies and research papers for high-technology leaders such as Oracle, SAP, EDS, BearingPoint, EMC, and Network Appliance, Mr. LeGrande is an expert at proving business value by means of objective, quantitative evidence and analysis. Prior to forming Mainstay, Mr. LeGrande worked in Cisco’s Internet Business Solutions Group and Accenture’s Strategic Services group. He received an MBA from the Tuck School of Business at Dartmouth College and a BS in Electrical Engineering with Honors.

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Hartman, Amir; LeGrande, Craig
Published by Pearson FT Press
ISBN 10: 0133410773 ISBN 13: 9780133410778
New Hardcover Quantity Available: 1
Cloud 9 Books
(Wellington, FL, U.S.A.)

Book Description Pearson FT Press. Hardcover. Condition: New. 0133410773 New Condition. Seller Inventory # NEW99.3049535

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