Items related to Automotive Service Management (Pearson Automotive Series)
Synopsis
For courses in automotive principles.
Complete guide to managing an automotive repair business, for both the novice and the professional
Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management.
The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam.
"synopsis" may belong to another edition of this title.
About the Author
About our author
Andrew A. Rezin is Emeritus Chair of Automotive and Applied Technologies at Columbus State Community College and Director of the Midwest Hydrogen Center of Excellence located at The Ohio State University Center for Automotive Research. Dr. Rezin brings a unique perspective to the subject of service management based on his diverse automotive background. Drawing upon 20 years of private sector experience working for major automotive manufacturers and as a manager in large retail service departments combined with his extensive experience as college instructor and department chair, he provides a unique and informed perspective based on real-life experience of the critical topics so necessary to be successful in the modern automotive service industry.
"About this title" may belong to another edition of this title.
- PublisherPearson
- Publication date2018
- ISBN 10 0134709853
- ISBN 13 9780134709857
- BindingHardcover
- LanguageEnglish
- Edition number3
- Number of pages352
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Automotive Service Management (Hardcover)
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Pearson Education (US), Upper Saddle River, 2018
ISBN 10: 0134709853
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Hardcover. Condition: new. Hardcover. For courses in automotive principles Complete guide to managing an automotive repair business, for both the novice and the professional. Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organisational and communication skills up through advanced leadership, planning, and human resource management. The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam. Samples Download the detailed table of contents > Preview sample pages from Automotive Service Management > Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780134709857
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Automotive Service Management : Principles into Practice
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Automotive Service Management (Hardcover)
Published by
Pearson Education (US), Upper Saddle River, 2018
ISBN 10: 0134709853
ISBN 13: 9780134709857
New
Hardcover
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Seller rating 5 out of 5 stars
Hardcover. Condition: new. Hardcover. For courses in automotive principles Complete guide to managing an automotive repair business, for both the novice and the professional. Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organisational and communication skills up through advanced leadership, planning, and human resource management. The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam. Samples Download the detailed table of contents > Preview sample pages from Automotive Service Management > Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780134709857
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