Quality Control - Hardcover

Dale-h-besterfield

Hardcover

ISBN 10: 0135011159 ISBN 13: 9780135011157

Publisher: Prentice Hall, 1993

Synopsis

This book provides a fundamental, yet comprehensive, coverage of quality control concepts. A practical state-of-the-art approach is stressed throughout. Sufficient theory is presented to ensure that the student has a sound understanding of the basic principles of quality control. The use of probability and statistical techniques is reduced to simple mathematics or is developed in the form of tables and charts.

About this title

From the Inside Flap

PREFACE

This book provides a fundamental, yet comprehensive, coverage of quality control concepts. A practical state-of-the-art approach is stressed throughout. Sufficient theory is presented to ensure that the reader has a sound understanding of the basic principles of quality control. The use of probability and statistical techniques is reduced to simple mathematics or is developed in the form of tables and charts.

The book has served the instructional needs of technology students in technical institutes, community colleges, and universities. It has also been used by undergraduate and graduate business students. Professional organizations and industrial corporations have found the book an excellent training manual for instruction of manufacturing, quality, inspection, marketing, purchasing, and product design personnel.

Quality Control, Sixth Edition, begins with an introductory chapter about quality responsibility and two chapters that describe total quality management. These chapters are followed by chapters on fundamentals of statistics, control charts for variables, additional SPC techniques for variables, fundamentals of probability, and control charts for attributes. A subsequent group of chapters describes acceptance sampling and reliability.

This Sixth Edition includes a complete updating of all material. It also includes a new CDROM of data files that uses EXCEL.

I am indebted to the publishers and authors who have given permission to reproduce their charts, graphs, and tables. I thank Dr. Samuel C. Obi, San Jose State University (CA), Dr. Hugh K. Rogers, University of Central Florida, Tomas Velasco, Southern Illinois University, Carl R. Williams, University of Memphis (TN), for reviewing the manuscript. Professors, practitioners, and students throughout the world have been most helpful in pointing out the need for further clarification and additional material in this Sixth Edition.

Dale H. Besterfield

From the Back Cover

Some of the features of this text include:

• Numerous figures and tables that help clarify and reinforce the concepts presented
• Example problems that help illustrate the steps necessary to solve the SPC problems presented in the chapter
• A CD-ROM of Excel spreadsheet files for use in solving most of the chapter problems

New to this edition:

NEW—Reorganization of the first few chapters to emphasize Total Quality Management with its subdivisions of Principles and Practices and Tools and Techniques

NEW—Increased material on ISO 9000-2000

NEW—Increased material on Malcom Baldrige National Quality Award

NEW—Added summary information on ISO 14000 and FMEA

Edition details

• Publisher: Prentice Hall
• Publication date: 1993
• ISBN 10: 0135011159
• ISBN 13: 9780135011157
• Binding: Hardcover
• Language: English
• Edition number: 4
• Number of pages: 501