Items related to ITIL Capacity Management
Synopsis
The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management
Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques.
Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more.
This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness.
Coverage includes
- Making the business case for capacity management
- Establishing specific goals for capacity management
- Mastering ITIL capacity management terminology
- Predicting capacity in dynamic, fast-changing organizations
- Implementing systems that help you anticipate trends
- Defining capacity plans, staffing capacity management teams, and implementing ongoing processes
- Linking capacity with performance management and with other ITIL processes
- Selecting the right capacity management tools for your environment
- Integrating capacity issues into your IT project management discipline
- Using “business capacity planning” to help the entire business become more agile
"synopsis" may belong to another edition of this title.
About the Author
Larry Klosterboer is a certified IT architect specializing in systems management. He works for IBM’s Technology Integration Management Center in Austin, Texas. Klosterboer has 20 years of experience in service delivery, spanning systems from mainframe to midrange to desktop. His areas of focus have included network design, UNIX® systems administration, asset management and, most recently, service management implementation. He has designed and implemented ITIL aligned solutions for some of IBM’s largest customers. Klosterboer’s highly praised IBM Press books include Implementing ITIL Configuration Management and ITIL Change and Release Management.
"About this title" may belong to another edition of this title.
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ITIL Capacity Management (IBM Press)
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ITIL Capacity Management
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ITIL Capacity Management (paperback) (IBM Press)
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Hardcover. Condition: Very Good. ITIL Capacity Management (paperback) (IBM Press) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780137065929
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ITIL Capacity Management (paperback) (IBM Press)
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Hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780137065929
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ITIL Capacity Management
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Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-S-010-03080
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