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The powerful potential of digital media to engage citizens in political actions has now crossed our news screens many times. But scholarly focus has tended to be on "networked," anti-institutional forms of collective action, to the neglect of advocacy and service organizations. This book investigates the changing fortunes of the citizen-civil society relationship by exploring how social changes and innovations in communication technology are transforming the information expectations and preferences of many citizens, especially young citizens. In doing so, it is the first work to bring together theories of civic identity change with research on civic organizations. Specifically, it argues that a shift in "information styles" may help to explain the disjuncture felt by many young people when it comes to institutional participation and politics. The book theorizes two paradigms of information style: a dutiful style, which was rooted in the society, communication system and citizen norms of the modern era, and an actualizing style, which constitutes the set of information practices and expectations of the young citizens of late modernity for whom interactive digital media are the norm. Hypothesizing that civil society institutions have difficulty adapting to the norms and practices of the actualizing information style, two empirical studies apply the dutiful/actualizing framework to innovative content analyses of organizations' online communications-on their websites, and through Facebook. Results demonstrate that with intriguing exceptions, most major civil society organizations use digital media more in line with dutiful information norms than actualizing ones: they tend to broadcast strategic messages to an audience of receivers, rather than encouraging participation or exchange among an active set of participants. The book concludes with a discussion of the tensions inherent in bureaucratic organizations trying to adapt to an actualizing information style, and recommendations for how they may more successfully do so.
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Chris Wells is Assistant Professor in the School of Journalism and Mass Communication at University of Wisconsin-Madison.
"As we become enamored and disillusioned by the civic conditions of democracy first, and the promise newer technologies convey about reviving these conditions second, a natural question that follows is: After democracy, what? In The Civic Organization and the Digital Citizen: Communicating Engagement in a Networked Age, Chris Wells takes a look at what happens when citizens are confronted with civic norms that leave them wanting more out of democratic forms of organizations. Caught between forms of civic organization that they do not want to disrespect but they also want to deviate from, they find themselves reimagining in-between spaces for civic activity. And therein lies a home for an emerging modality of digital citizenship, outlined in this terrific new volume." -- Zizi Papacharissi, Professor and Head of Communication, University of Illinois at Chicago
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Book Description 2018. Condition: NEW. 9780190203610 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Print on Demand title, produced to the highest standard, and there would be a delay in dispatch of around 10 working days. For all enquiries, please contact Herb Tandree Philosophy Books directly - customer service is our primary goal. Seller Inventory # HTANDREE01591441