Supply Chain Management: Concepts, Practices, and Implementation (Oxford Higher Education)

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9780195689136: Supply Chain Management: Concepts, Practices, and Implementation (Oxford Higher Education)

Divided into nine chapters, the book begins by introducing supply chain management (SCM), its evolution, and planning framework. It includes important concepts, such as customer order management and bullwhip effect, as also covers different kinds of SCM software, which include those from SAP, QAD, and SSA. The linkage between customer relationship management (CRM) and SCM has also been well expounded. There is a detailed discussion on the best practices in SCM, such as hub and spoke and radio frequency identification. The book also includes separate chapters on procurement and outsourcing comprising topics, such as vendor rating and development, e-procurement, and purchasing, issues, challenges, and opportunities in SCM, world-class practices, and implementation and performance benchmarking.

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About the Author:

Sunil Sharma is an Associate Professor with Faculty of Management Studies, University of Delhi. His 20 years of work experience includes teaching, research and executive development programs across India. A prolific researcher, Dr. Sharma has authored 2 books in Quality Management area with Macmillan and Business Books Inc.

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Published by Oxford Higher Education/Oxford University Press (2010)
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Book Description Oxford Higher Education/Oxford University Press, 2010. Softcover. Book Condition: New. Supply Chain Management: Concepts, Practices, and Implementation is a comprehensive textbook on the strategic, practical, and managerial perspectives of supply chain. Designed for the students of business management, it explains the concepts through exhibits, flow charts, diagrams, and case studies. Divided into nine chapters, the book begins by introducing supply chain management (SCM), its evolution, and planning framework. It includes important concepts, such as customer order management and bullwhip effect, as also covers different kinds of SCM software, which include those from SAP, QAD, and SSA. The linkage between customer relationship management (CRM) and SCM has also been well expounded. There is a detailed discussion on the best practices in SCM, such as hub and spoke and radio frequency identification. The book also includes separate chapters on procurement and outsourcing comprising topics, such as vendor rating and development, e-procurement, and purchasing, issues, challenges, and opportunities in SCM, world-class practices, and implementation and performance benchmarking. With its in-depth coverage of the key SCM concepts, the book will be equally useful for researchers and practising professionals Printed Pages: 580. Bookseller Inventory # 55360

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Book Description Oxford Higher Education/Oxford University Press, 2010. Softcover. Book Condition: New. Supply Chain Management: Concepts, Practices, and Implementation is a comprehensive textbook on the strategic, practical, and managerial perspectives of supply chain. Designed for the students of business management, it explains the concepts through exhibits, flow charts, diagrams, and case studies. Divided into nine chapters, the book begins by introducing supply chain management (SCM), its evolution, and planning framework. It includes important concepts, such as customer order management and bullwhip effect, as also covers different kinds of SCM software, which include those from SAP, QAD, and SSA. The linkage between customer relationship management (CRM) and SCM has also been well expounded. There is a detailed discussion on the best practices in SCM, such as hub and spoke and radio frequency identification. The book also includes separate chapters on procurement and outsourcing comprising topics, such as vendor rating and development, e-procurement, and purchasing, issues, challenges, and opportunities in SCM, world-class practices, and implementation and performance benchmarking. With its in-depth coverage of the key SCM concepts, the book will be equally useful for researchers and practising professionals Printed Pages: 580. Bookseller Inventory # 55360

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