Business Communication: Connecting at work (with CD)

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9780198073475: Business Communication: Connecting at work (with CD)

Business Communication: Connecting at work is a comprehensive textbook designed especially for the post graduate students of business management. It takes a practice oriented approach to explain the core concepts of business communication with the help of examples, case studies, exhibits and a lot of illustrations.

The book opens with an introduction to business communication and enumerates various communication skills such as oral and non-verbal skills and listening skills. The next section focuses on writing skills. It highlights the importance of planning before writing. It goes on to discuss various kinds of written messages, including official documents such as reports and proposals. The following section looks at interpersonal communication skills. It comprises communication in groups and teams, negotiation skills, delivering good presentation and communicating effectively through visual medium. It is followed by a discussion on business etiquettes and cross cultural communication. The final section prepares the readers to develop effective resumes and face group discussions and interviews with confidence, along with insight in to important technologies related to business communication.

Students will find this book helpful for its comprehensive coverage. The book will also be useful for working professionals for its strong theoretical and practical base.

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About the Author:


Hory Sankar Mukerjee is currently a Lead- Education and Research with Infosys Technologies Limited, Hyderabad. He has an MBA from SIBM, Pune and a post graduate degree in economics from Annamalai University. He has got a professional experience of nearly 7 years, divided in academic Institutions and Industry, like Standard Chartered and Tata Info media. He has presented many papers in national and international forums.

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Hory Sankar Mukerjee
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Book Description Oxford Higher Education/Oxford University Press, 2012. Softcover. Book Condition: New. Business Communication: Connecting at Work is a comprehensive textbook designed especially for postgraduate students of business management. It takes a practice-oriented approach to explaining the core concepts of business communication, with the help of numerous examples, case studies, and exhibits. The book is divided into five parts. Part I establishes the relevance of business communication in the modern business context. It also discusses important theories, along with core communication skills such as oral, non-verbal, and listening skills. Part II is dedicated to writing skills. It highlights the importance of planning before writing. It goes on to discuss various kinds of written messages, including official documents such as reports and proposals. Part III describes interpersonal communication skills in detail. This part discusses communication in groups and teams, negotiation and presentation skills, and effective communication through the visual medium. Part IV focuses on business etiquettes and cross-cultural communication. Part V helps the readers to prepare effective résumés and face group discussions and interviews with confidence. It also provides an insight into important technologies relating to business communication. With its strong theoretical and practical base, the book will also be useful to working professionals. Key Features Opening and chapter-end cases introduce students to communication challenges through realistic business situations. Exhibits containing the views of communication experts elaborate on the latest communication techniques. Discussions on right and wrong usages of language, style, and technique aid comprehension. Numerous tips and strategies help in successful business communication. Communication mantra challenges the traditional way of thinking and provides a fresh perspective to communication practices. In the CD Video exercises that demonstrate important techniques and approaches to group discussions, interviews, and presentations Sample correspondence such as emails, memos, notifications, and commercial letters Articles on the subject by communication experts Printed Pages: 692. Bookseller Inventory # 85453

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Hory Sankar Mukerjee
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Book Description Oxford Higher Education/Oxford University Press, 2012. Softcover. Book Condition: New. Business Communication: Connecting at Work is a comprehensive textbook designed especially for postgraduate students of business management. It takes a practice-oriented approach to explaining the core concepts of business communication, with the help of numerous examples, case studies, and exhibits. The book is divided into five parts. Part I establishes the relevance of business communication in the modern business context. It also discusses important theories, along with core communication skills such as oral, non-verbal, and listening skills. Part II is dedicated to writing skills. It highlights the importance of planning before writing. It goes on to discuss various kinds of written messages, including official documents such as reports and proposals. Part III describes interpersonal communication skills in detail. This part discusses communication in groups and teams, negotiation and presentation skills, and effective communication through the visual medium. Part IV focuses on business etiquettes and cross-cultural communication. Part V helps the readers to prepare effective rà sumàs and face group discussions and interviews with confidence. It also provides an insight into important technologies relating to business communication. With its strong theoretical and practical base, the book will also be useful to working professionals. Key Features Opening and chapter-end cases introduce students to communication challenges through realistic business situations. Exhibits containing the views of communication experts elaborate on the latest communication techniques. Discussions on right and wrong usages of language, style, and technique aid comprehension. Numerous tips and strategies help in successful business communication. Communication mantra challenges the traditional way of thinking and provides a fresh perspective to communication practices. In the CD Video exercises that demonstrate important techniques and approaches to group discussions, interviews, and presentations Sample correspondence such as emails, memos, notifications, and commercial letters Articles on the subject by communication experts Printed Pages: 692. Bookseller Inventory # 85453

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