Expertise and Innovation: Information Technology Strategies in the Financial Services Sector

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9780198289043: Expertise and Innovation: Information Technology Strategies in the Financial Services Sector

Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.

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About the Author:

Robin Fincham is at University of Stirling. James Fleck is at University of Edinburgh.

Review:

`This study paints a picture of an almost complete lack of dynamism within the industry, and of largely sluggish and hidebound corporate responses to the competitive environment.'
Work, Employment and Society

`This book is a timely contribution to our understanding of this process ... the book makes a significant contribution to our understanding of the innovation process in an industrial sector that has experienced significant structural and technical change.'
Technovation

`This is a solid and scholarly volume, well crafted and carefully researched ... This is a comprehensive and immensely valuable study which makes an important contribution to the debates on technological inovation ... It can be thoroughly recommended and deserves wide attention.'
New Technology, Work and Employment

`For those who are curious and want to learn about a new multidisciplinary field of research which nowhere fits into the patterns of traditional compartmentalized disciplines, the book is highly interesting ... the book includes a helpful index, which invites the reader to work with the book
and to continue to learn much from it after having read it for the first time.'
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Fincham, Robin
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Robin Fincham, James Fleck, Rob Procter
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Book Description Oxford University Press, United Kingdom, 1996. Hardback. Book Condition: New. Language: English . Brand New Book ***** Print on Demand *****. The nature of technical expertise has become increasingly important and problematic in the post-modern era, as structured hierarchies and production methods are revised. Financial services, one of our most important economic sectors, has also been confronting very high degrees of uncertainty that reflect great institutional and market changes. In this fluid and competitive environment technological change - in particular the widening scope of information technology (IT) - has become vitally important. This study is about the strategic uses of IT in retail financial services. It is based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance. A set of seven case studies forms the empirical base, while the study also focuses on key strategic projects within these case companies. The purpose is to arrive at an understanding of how firms develop a strategic approach to IT. This hinges on the management of expertise - the ability to integrate detailed technological expertise with wider organizational and marketing goals. The study examines a number of themes around this key issue: the process of formation of IT strategy, sectorial influences on the implementation of computer-based systems, and the occupational and career factors that shape IT expertise. Bookseller Inventory # APC9780198289043

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Robin Fincham, James Fleck, Rob Procter
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Book Description Oxford University Press, United Kingdom, 1996. Hardback. Book Condition: New. Language: English . Brand New Book ***** Print on Demand *****.The nature of technical expertise has become increasingly important and problematic in the post-modern era, as structured hierarchies and production methods are revised. Financial services, one of our most important economic sectors, has also been confronting very high degrees of uncertainty that reflect great institutional and market changes. In this fluid and competitive environment technological change - in particular the widening scope of information technology (IT) - has become vitally important. This study is about the strategic uses of IT in retail financial services. It is based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance. A set of seven case studies forms the empirical base, while the study also focuses on key strategic projects within these case companies. The purpose is to arrive at an understanding of how firms develop a strategic approach to IT. This hinges on the management of expertise - the ability to integrate detailed technological expertise with wider organizational and marketing goals. The study examines a number of themes around this key issue: the process of formation of IT strategy, sectorial influences on the implementation of computer-based systems, and the occupational and career factors that shape IT expertise. Bookseller Inventory # APC9780198289043

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Book Description Oxford University Press, USA. Hardcover. Book Condition: New. Hardcover. 352 pages. Dimensions: 9.3in. x 6.3in. x 1.1in.Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Hardcover. Bookseller Inventory # 9780198289043

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Robin Fincham; James Fleck; Rob Proctor; Harry Scarbrough; Margaret Tierney; Robin Williams
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Book Description Oxford University Press, 1995. Hardcover. Book Condition: New. book. Bookseller Inventory # M0198289049

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Robin Fincham/ James Fleck/ Rob Proctor/ Harry Scarbrough/ Margaret Tierney/ Robin Williams
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Book Description Oxford University Press, 1995. Hardcover. Book Condition: Brand New. 1st edition. 352 pages. 9.50x6.50x0.75 inches. In Stock. Bookseller Inventory # 0198289049

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