This text seeks to draw together a varied range of conceptual models and frameworks, existing empirical research, statistical and case study material to provide a coherent insight into e-business from a management perspective. It:
- defines the nature and scope of e-business technologies and the brief history of their development and implementation,
- reviews the environmental drivers facilitating and constraining the application and growth of e-business technologies
- evaluates the ways in which e-business technologies can be applied within firms to achieve new business development and process improvements
- considers the organisational dimension of e-business implementation within firms, from project management, skills and cultural perspectives
- reflects upon the likely nature of future challenges and opportunities of e-business technologies
Utilising extensive up to date examples and case studies throughout, such as eBay, Googlewhacking & Skype, this text primarily focuses on the contribution of e-business technologies to the effectiveness and efficiency of for-profit firms, with insights drawn, where relevant, on not-for-profit and public sector organisations. It includes the application of e-business technologies to both large and small firms in both developed and emerging economies. It extends beyond PC-based web channels to mobile and other platforms, including store-based kiosks and emerging, pervasive technologies, such as digital TV, SMS, m-commerce, PDAs and other location-based services.
Online Resource Centre
Case study bank
Additional Exercises and Questions with solutions
End of Chapter answers
Annotated Web Links
"synopsis" may belong to another edition of this title.
Jonathan Reynolds is a well known and respected academic in this field - he has 20 years experience of eCommerce and eBusiness, and applied research, working at the interface between academics and practitioners.
He also holds the position of Academic Director of the Oxford Institute of Retail Management (http://www.sbs.ox.ac.uk/oxirm)
"Up to date, relevant and good to see e-business moving into mainstream operations and supply chain management. This book will convince you that e-business is a mainstream subject here to stay."
--Ben Clegg, Aston University
"Well-structured, a broad range of timely material, with a lot of interesting examples and case studies. The chapters were easy to read and very enjoyable as well."
--Dr Ludmila Striukova, University College London
"I got a very good impression of the book. It feels really up to date, and has in a very good way captured the latest trends in E-business."
--Peter Muld, Stockholm University
"I welcomed the holistic view of business processes that in my view is key to the foundation of any eBusiness."
--Gelareh Roushan, Bournemouth University
"About this title" may belong to another edition of this title.
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