Human Factors in Healthcare: Level 1

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9780199670604: Human Factors in Healthcare: Level 1

The majority of errors, litigation, and complaints in the health service are due to 'human factors', yet the term is still not widely understood and is sometimes used interchangeably to refer to team training or communication skills. Although including these, the subject of 'human factors' goes far beyond this to look at systems, environmental influences, and interactions with equipment, in addition to self-awareness and human interaction. All of these aspects are captured in Human Factors in Healthcare and are built into a new framework: the SHEEP model, which breaks down into five key areas: Systems, Human Interaction, Environment, Equipment, and Personal, providing a structured way to focus on adopting 'safety positive' behaviours.

Written in a clear and engaging way, the book is ideal for clinicians and non-clinicians alike. Through the use of relevant real world healthcare examples and exercises the book encourages interaction and thinking, as well as illustrating how mistakes can be avoided. The book also sets out ways on how to improve the experience of patients and staff across healthcare, in particular focusing on how to improve patient safety. In light of regular news reports about patient care, Human Factors in Healthcare presents a timely and proactive approach to these issues and is essential reading for doctors, nurses, managers, and everyone working in the healthcare profession.

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About the Author:


Debbie Rosenorn-Lanng, Hospital Consultant, Acute NHS Foundation Trust and Visiting Professor, Information Research Centre, Henley Business School, University of Reading, UK

Debbie has 20 years of experience as a doctor, 7 years of which were as a Consultant Anaesthetist. She has over 18 years' experience in medical education and is an approved Royal College of Physicians Educator.

Debbie is passionate about patient safety and improving the experience of both patients and staff and has been teaching a Human Factors in Healthcare program across her Trust and externally to promote culture change. She has recently become one of the executive leads for the Human Factors Workstream on behalf of the Patient Safety Federation based in the South of England.

Debbie is the Director of Simulation at an Acute Trust where she works part-time. Her enthusiasm for simulation has led to the successful introduction of over 30 courses across the Trust. In addition, Debbie is Director of Health Quality Improvement at the Trust and Visiting Professor in Health Informatics with the Informatics Research Centre at Henley Business School, University of Reading.

Review:

As a polemic to raise awareness of human factors issues, it serves well. It is an easy read and it makes points effectively. There are plenty of examples and exercises to work through. It would be the sort of book to put in the hands of main stream nursing colleagues to start them thinking about human factors issues. * Occupational Medicine * This informal and thought-provoking book focuses on why mistakes are made in the NHS, and methods through which the multidisciplinary team can reduce their occurrence. Despite being written by a medic, the author assumes no medical training on the part of the reader, making excellent use of examples from practice, which are clearly explained so that anyone could understand the core concepts. * British Journal of Hospital Medicine *

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Book Description Oxford University Press, United Kingdom, 2014. Paperback. Book Condition: New. Language: English . Brand New Book. The majority of errors, litigation, and complaints in the health service are due to human factors , yet the term is still not widely understood and is sometimes used interchangeably to refer to team training or communication skills. Although including these, the subject of human factors goes far beyond this to look at systems, environmental influences, and interactions with equipment, in addition to self-awareness and human interaction. All of these aspects are captured in Human Factors in Healthcare and are built into a new framework: the SHEEP model, which breaks down into five key areas: Systems, Human Interaction, Environment, Equipment, and Personal, providing a structured way to focus on adopting safety positive behaviours. Written in a clear and engaging way, the book is ideal for clinicians and non-clinicians alike. Through the use of relevant real world healthcare examples and exercises the book encourages interaction and thinking, as well as illustrating how mistakes can be avoided. The book also sets out ways on how to improve the experience of patients and staff across healthcare, in particular focusing on how to improve patient safety. In light of regular news reports about patient care, Human Factors in Healthcare presents a timely and proactive approach to these issues and is essential reading for doctors, nurses, managers, and everyone working in the healthcare profession. Bookseller Inventory # AOP9780199670604

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Book Description Oxford University Press, United Kingdom, 2014. Paperback. Book Condition: New. Language: English . Brand New Book. The majority of errors, litigation, and complaints in the health service are due to human factors , yet the term is still not widely understood and is sometimes used interchangeably to refer to team training or communication skills. Although including these, the subject of human factors goes far beyond this to look at systems, environmental influences, and interactions with equipment, in addition to self-awareness and human interaction. All of these aspects are captured in Human Factors in Healthcare and are built into a new framework: the SHEEP model, which breaks down into five key areas: Systems, Human Interaction, Environment, Equipment, and Personal, providing a structured way to focus on adopting safety positive behaviours. Written in a clear and engaging way, the book is ideal for clinicians and non-clinicians alike. Through the use of relevant real world healthcare examples and exercises the book encourages interaction and thinking, as well as illustrating how mistakes can be avoided. The book also sets out ways on how to improve the experience of patients and staff across healthcare, in particular focusing on how to improve patient safety. In light of regular news reports about patient care, Human Factors in Healthcare presents a timely and proactive approach to these issues and is essential reading for doctors, nurses, managers, and everyone working in the healthcare profession. Bookseller Inventory # AOP9780199670604

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