Conflict Management: A Communication Skills Approach (2nd Edition)

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9780205272945: Conflict Management: A Communication Skills Approach (2nd Edition)

Conflicts surround us daily; we see it between countries, cities, and even neighbors. Often over-looked, but equally important, is the conflict that arises between and among coworkers. This book has proven successful with professional audiences, offering clear, usable advice on how to manage conflicts that arise on the job and in personal relationships. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing readers with a genuinely effective structure for working through differences with colleagues, friends, and others. Designed for managers and human resource departments.

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Borisoff, DeborahVictor, David A.
Published by Prentice Hall
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Book Description Allyn & Bacon, 1997. Paperback. Book Condition: Brand New. 2nd sub edition. 247 pages. 9.25x6.25x0.75 inches. In Stock. Bookseller Inventory # zk0205272940

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Deborah J. Borisoff, David A. Victor
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Book Description Pearson Education (US), United States, 1997. Paperback. Book Condition: New. 2nd edition. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. This brief, theoretically grounded, yet practical text has proven successful with both student and professional audiences, offering clear, usable advice on how to manage the conflicts that arise on the job and in personal relationships. Important chapters dealing with issues of intercultural communication and gender have been revised and rewritten to reflect the most current research, and the unique material on conflict and writing allows students to gain insight into a medium of communication overlooked by most texts. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing students with a genuinely effective structure for working through differences with colleagues, friends, and others they might encounter. Bookseller Inventory # BTE9780205272945

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Borisoff, Deborah, Victor, David A.
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Deborah Borisoff, David A. Victor
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Book Description Pearson, 1997. Paperback. Book Condition: New. 2. Bookseller Inventory # DADAX0205272940

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Book Description Pearson, 1997. Book Condition: New. Brand new! Please provide a physical shipping address. Bookseller Inventory # 9780205272945

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Book Description 1998. Paperback. Book Condition: New. 2nd. Paperback. This brief, theoretically grounded, yet practical text has proven successful with both student and professional audiences, offering clear, usable advice on how to manage the c.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 247 pages. 0.404. Bookseller Inventory # 9780205272945

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Borisoff, Deborah; Victor, David A.
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Book Description Pearson. PAPERBACK. Book Condition: New. 0205272940 New US Edition Textbook, Ships with Emailed Tracking from USA. Bookseller Inventory # Z0205272940ZN

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