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"It's part public utility, part invisible marvel, and part social force. As an indispensable, intrusive artifact of modern life, the telephone is always answered but rarely questioned, its functions largely unexplored. However, with the publication of this festschrift-for-a-technology, that neglect has ended. Based on twenty-one papers presented at MIT on the hundredth birthday of the telephone, The Social Impact of the Telephone draws together the research and insights of social scientists, historians, engineers, and journalists into a fascinating and rewarding volume."
—Journal of Communication
"The subject matter in Pool's volume ranges broadly. It includes the telephone in history, literature, urban development, and its relation to women, geography, use of time and language...an intriguing topic."
—The Wilson Quarterly
"The twenty-one contributors are a varied and formidable lot, ranging from Bell System personnel (John R. Pierce, Henry M. Boettinger) to sociologists (Sidney H. Aronson, Suzanne Keller, Emanual A. Schegloff), historians (Asa Briggs, Charles R. Perry), geographers (Jean Gottmann, Ronald Abler), economists (Bertil Thorngren), psychologists (David Lester), political scientists (Ithiel de Sola Pool), media specialists (Yves Stourdze, Colin Cherry, Alan Wurtzel, Colin Turner, J. Alan Moyer, Alex Reid, Paladugu Rao), and writers (Martin Meyer, Brenda Maddox, John Brooks). What emerges...is the first collective scholarly attempt to assess the social impact of telephony."
—Business History Review
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