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Synopsis
This text aims to provide readers with practical solutions for a variety of tricky letters that they need to write everyday in business situations. For example, how to deal with angry customers, what to say if a subcontractor's work is not up to standard, asking the Inland Revenue for more time to pay, how to deal with complaints from staff, how to ask your bank manager for a larger overdraft, what to say to the press if they publish a misleading report, and more. explanations about each letter. It is designed for all managers who need to respond to a variety of difficult situations in writing.
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- PublisherFinancial Times Management
- Publication date1993
- ISBN 10 0273601628
- ISBN 13 9780273601623
- BindingPaperback
- Number of pages192
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Tricky Business Letters (Institute of Management)
Published by
Financial Times Management, 1993
ISBN 10: 0273601628
ISBN 13: 9780273601623
Used
Paperback
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Tricky Business Letters (Institute of Management)
Published by
Financial Times Management, 1993
ISBN 10: 0273601628
ISBN 13: 9780273601623
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR006101022
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Tricky Business Letters (Institute of Management)
Published by
Financial Times Management, 1993
ISBN 10: 0273601628
ISBN 13: 9780273601623
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Tricky Business Letters: Persuasive Tactics on Paper (Institute of Management)
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Tricky Business Letters (Institute of Management)
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ISBN 10: 0273601628
ISBN 13: 9780273601623
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Tricky Business Letters: Persuasive Tactics on Paper (Institute of Management)
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Tricky Business Letters: Persuasive Tactics on Paper (Institute of Management)
Published by
Financial Times Management, 1993
ISBN 10: 0273601628
ISBN 13: 9780273601623
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Tricky Business Letters (Institute of Management)
Published by
Financial Times/ Prentice Hall, 1993
ISBN 10: 0273601628
ISBN 13: 9780273601623
Used
Softcover
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Tricky Business Letters: Persuasive Tactics on Paper (Institute of Management)
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Paperback. Condition: Fair. Tricky Business Letters: Persuasive Tactics on Paper (Institute of Management) This book is in fair condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # TFTP-9780273601623
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