Presents an overview of customer-oriented planning. Provides a process for strategic and operational marketing planning that allows integration of business and marketing plans, and shows how to produce effective marketing strategies, including promotional plans. Gives insight and advice on portfolio and customer analysis, the role of the environmental audit, corporate missions, communication tools, and monitoring performance. The author is affiliated with the Chartered Institute of Marketing, and the City University Business School. Annotation c. Book News, Inc., Portland, OR (booknews.com)
"synopsis" may belong to another edition of this title.
Angela Hatton is a business consultant whose extensive experience includes introducing marketing planning to organizations as diverse as the BBC, Barclays Bank, and Sony. A prolific writer and senior examiner with the Chartered Institute of Marketing, she is also a visiting lecturer at Boston University, City of London Business School, and London University.
Marketing planning is central to the success of any organization, the results being effective use of your resources, an output valued by your customers and generating benefits expected by the stakeholders. Get the planning right and any organization can achieve more from less.
Accessible to both the newcomer and the experienced planner, The Definitive Guide to Marketing Planning is a step-by-step guide to developing marketing plans which ensure your business strategy is customer focused and effectively implemented.
It's an old adage, and like many cliches it is very true: if you fail to plan, you plan to fail. Managers, at some point in their career, will need to either write or agree a marketing plan.
Following a logical structure and giving practical and highly implementable advice, The Definitive guide to Marketing Planning:
Fast-track advice for business people who want an invaluable overview of customer-oriented planning.
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