A Guidebook for Developing a Transit Performance-Measurement System (Transit Cooperative Research Program, TCRP Report 88)

 
9780309068024: A Guidebook for Developing a Transit Performance-Measurement System (Transit Cooperative Research Program, TCRP Report 88)

How good are you doing? This report provides ways to measure customer satisfaction and system performance

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Kittleson & Associates
Published by National Academy Press (2003)
ISBN 10: 0309068029 ISBN 13: 9780309068024
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Book Description National Academy Press, 2003. Paperback. Book Condition: Acceptable. missing disc inside back cover Item is intact, but may show shelf wear. Pages may include notes and highlighting. May or may not include supplemental or companion material. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Bookseller Inventory # mon0001062078

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