Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace

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9780313362781: Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace
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This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace.


· 26 entries on common difficult workplace situations, with the unique Say It Just Right model of communication applied to each

· Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations

· Reference materials on conflict management

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Book Description:

For anyone responsible for other employees at work, you can't run and you can't hide from the interpersonal problems that inevitably rear their heads at work. Workplace problems don't disappear through wishful thinking, and when they arise, the potential is always high for missteps that might actually make things worse.

About the Author:

Joan C. Curtis, EdD, is CEO of Total Communications Coaching (http://www.TotalCommunicationsCoach.com).

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Book Description ABC-CLIO, United States, 2009. Hardback. Condition: New. Language: English. Brand new Book. This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace.* 26 entries on common difficult workplace situations, with the unique Say It Just Right model of communication applied to each* Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations* Reference materials on conflict management. Seller Inventory # APC9780313362781

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Book Description ABC-CLIO, United States, 2009. Hardback. Condition: New. Language: English. Brand new Book. This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace.* 26 entries on common difficult workplace situations, with the unique Say It Just Right model of communication applied to each* Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations* Reference materials on conflict management. Seller Inventory # APC9780313362781

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Book Description Praeger. Hardcover. Condition: New. 213 pages. Dimensions: 9.3in. x 6.3in. x 1.1in.Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respondthe Say It Just Right model of communicationapplied to each case. Managing Sticky Situations at Work ranges over a myriad of all-too-familiar problems involving and affecting bosses, co-workers, clients, and subordinates. Examples come from the health care professions, information technology companies, small businesses, retail, the public sector, and other sources. From back-stabbing and personality clashes, to bullying bosses and awkward office romances, to inappropriate Internet use and nasty emails, it gives readers recognizable scenarios, practical solutions, and the parameters to help them say it just right when it is time to act. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Hardcover. Seller Inventory # 9780313362781

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Book Description Praeger, 2009. Hardcover. Condition: New. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 0313362785n

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