Management and Control of Quality

3.87 avg rating
( 79 ratings by Goodreads )
 
9780314062154: Management and Control of Quality

This text continues to provide a managerially-oriented, integrated view of the issues involved in total quality management. The Third Edition is strongly influenced by the Malcolm Baldrige National Quality Award criteria. New chapters have been added on current topics such as customer focus, leadership and strategic planning, measurement and information management, and quality management evaluation and assessment. Updating of all chapters ensures complete and timely coverage.

"synopsis" may belong to another edition of this title.

About the Author:

James R. Evans is professor in the Department of Operations, Business Analytics, and Information Systems in the Lindner College of Business at the University of Cincinnati. His service includes president of the Decision Sciences Institute 1997-1998 and 11 years on the Board of Examiners and Panel of Judges for the Malcolm Baldrige National Quality Award. He has been Editor of the Quality Management Journal, published by the American Society for Quality, and served on editorial boards of numerous other journals. Dr. Evans has published more than 90 refereed papers and more than 30 editions of books. During the annual Quality Congress in May 2004, The American Society for Quality presented Dr. Evans and co-author Bill Lindsay with the Philip B. Crosby Medal for writing THE MANAGEMENT AND CONTROL OF QUALITY, 6E. The Crosby medal was presented "for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, and techniques of quality management."

William M. Lindsay is Professor Emeritus of Management at Northern Kentucky University. He received a BSIE from the Georgia Institute of Technology, MS in Engineering from the University of Cincinnati, and an MBA and Ph.D. from Georgia State University. In addition to coauthoring eight editions of MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE (including predecessors), he is the coauthor of Total Quality and Organization Development. He served as an examiner for the Malcolm Baldrige National Quality Award for four years, as a judge for the Kentucky Quality Award for five years, and as a judge for the Seasongood Innovation Awards for the City of Cincinnati for three years. He is a senior member and past President of the Cincinnati Chapter of the Institute of Industrial Engineers, past President of the Cincinnati Chapter of the Association for Quality and Participation, and is a member of the American Society for Quality (ASQ), in addition to other professional organizations. He continues to teach MBA courses in quality management and project management. He is currently a Board Member of CLASP, a local nonprofit after-school program for elementary-aged children, and is an active volunteer at his church.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

James R. Evans, William M. Lindsay
Published by West Group (1995)
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Hardcover Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description West Group, 1995. Hardcover. Book Condition: New. 3rd. Bookseller Inventory # DADAX0314062157

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 22.91
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

2.

James R. Evans; William M. Lindsay
Published by South-Western College Pub (1995)
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Hardcover Quantity Available: 1
Seller:
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description South-Western College Pub, 1995. Hardcover. Book Condition: New. book. Bookseller Inventory # M0314062157

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 27.55
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Evans, James R., Lindsay, William M.
Published by South-Western College Pub (1995)
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Hardcover Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description South-Western College Pub, 1995. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P110314062157

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 43.38
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

4.

James R. Evans
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 3
Seller:
BooksForStudent
(West Bloomfield, MI, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Brand New Book In Mint condition. Shipping with Trackable Method. No APO/FPO Addresses Please. Bookseller Inventory # 9780314062154NHS

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 121.12
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

5.

James R. Evans
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 2
Seller:
firstbookstore
(New Delhi, India)
Rating
[?]

Book Description Book Condition: Brand New. Brand New Original US Edition, Perfect Condition. Printed in English. Excellent Quality, Service and customer satisfaction guaranteed!. Bookseller Inventory # AIND-72056

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 121.13
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds

6.

James R. Evans
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 3
Seller:
Bookshub
(Karol Bagh, India)
Rating
[?]

Book Description Book Condition: New. New. US edition. Perfect condition. Customer satisfaction our priority. Bookseller Inventory # ABE-FEB-32386

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 122.53
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds

7.

James R. Evans
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 3
Seller:
EBOOKSTORE2010
(New Delhi, ND, India)
Rating
[?]

Book Description Book Condition: Brand New. New. US edition. Customer Satisfaction guaranteed!!. Bookseller Inventory # SHUB32386

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 122.58
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds

8.

James R. Evans
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 2
Seller:
Romtrade Corp.
(STERLING HEIGHTS, MI, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Brand New Original US Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery. Bookseller Inventory # AUSBNEW-72056

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 127.07
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

9.

James R. Evans
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 3
Seller:
Basi6 International
(Irving, TX, U.S.A.)
Rating
[?]

Book Description Book Condition: Brand New. New, US edition. Excellent Customer Service. Bookseller Inventory # ABEUSA-32386

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 127.08
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

10.

Evans James R.
ISBN 10: 0314062157 ISBN 13: 9780314062154
New Quantity Available: 4
Seller:
Majestic Books
(London, ,, United Kingdom)
Rating
[?]

Book Description Book Condition: New. pp. xxiv + 767 + 39 Illus. Bookseller Inventory # 92357414

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 190.93
Convert Currency

Add to Basket

Shipping: US$ 7.29
From United Kingdom to U.S.A.
Destination, Rates & Speeds