Office Skills: The Finishing Touch

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9780314205506: Office Skills: The Finishing Touch

In the office of tomorrow, interaction skills will be as critical to success as technological expertise. To address this need in the classroom, Office Skills offers an abundance of activities and study materials to prepare students for the workplace.

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About the Author:

For more than 30 years, Dr. Pattie Gibson has taught a variety of highly successful courses in computer applications and business systems to high school, community college, and university students in Arizona and overseas in West Berlin and Stuttgart, Germany. Dr. Gibson is currently an assistant professor in educational leadership at Northern Arizona University. She has written and co-authored several textbooks addressing office management and office skills as well as customer service. Dr. Gibson received her undergraduate and master's degrees from Arizona State University and her doctorate from Northern Arizona University.

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