Improving Quality and Productivity in the Logistics Process: Achieving Customer Satisfaction Breakthroughs

 
9780318032658: Improving Quality and Productivity in the Logistics Process: Achieving Customer Satisfaction Breakthroughs
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xvi + 435 pages including 9 appendices, when everybody's mission statement is to deliver quality customer service through empowering employees, how do you differentiate yourself in the marketplace and actually affect these changes - through logistics

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Patrick M. Byrne
Published by Council of Logistics Management (1991)
ISBN 10: 0318032651 ISBN 13: 9780318032658
New Hardcover Quantity Available: 1
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Ergodebooks
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Book Description Council of Logistics Management, 1991. Hardcover. Condition: New. Seller Inventory # DADAX0318032651

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