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Improving Quality and Productivity in the Logistics Process: Achieving Customer Satisfaction Breakthroughs - Hardcover
xvi + 435 pages including 9 appendices, when everybody's mission statement is to deliver quality customer service through empowering employees, how do you differentiate yourself in the marketplace and actually affect these changes - through logistics
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- PublisherCouncil of Logistics Management
- Publication date1991
- ISBN 10 0318032651
- ISBN 13 9780318032658
- BindingHardcover
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Improving Quality and Productivity in the Logistics Process: Achieving Customer Satisfaction Breakthroughs
Published by
Council of Logistics Management
(1991)
ISBN 10: 0318032651
ISBN 13: 9780318032658
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Hardcover
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Book Description Hardcover. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0318032651
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