The perfect introduction or refresher on the basics of managing a business. Using the functional management approach, this book covers planning and decision making, organizing, leadership and control. It takes a practical, "hands-on" approach to the realities of management, combining the theoretical with the highly practical. Completely up-to-date, this book covers such subjects as TQM, customer satisfaction, ISO 9000, benchmarking, re-engineering, cultural diversity, and more. Andrew J. DuBrin is a Professor of Management in the College of Business at Rochester Institute of Technology.
"synopsis" may belong to another edition of this title.
Andrew J. DuBrin is professor of management in the College of Business at the
Rochester Institute of Technology, where he teaches courses and conducts
research in management, organizational behavior, leadership, and career management. He has served the college as chairman of the management department and as team leader. He received his Ph.D. in industrial psychology from Michigan State University. His business experience is in human resource management and he consults with organizations and with individuals. His specialties include leadership and career management.
Professor DuBrin is an established author of both textbooks and trade titles.
He also writes for professional journals, magazines, and newspapers. He has written
textbooks on the principles of management (including Essentials of
Management, now in its sixth edition for South-Western/Thomson Learning),
leadership, organizational behavior, industrial psychology, and human relations. His
trade titles cover many current issues, including reengineering, team play, office
politics, coping with adversity, and overcoming career self-sabotage.
"About this title" may belong to another edition of this title.
Book Description South-Western College Pub, 2000. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110324027400
Book Description South-Western College Pub, 2000. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0324027400