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High-Performers: Recruiting & Retaining Top Employees - Hardcover

 
9780324200966: High-Performers: Recruiting & Retaining Top Employees
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Dubinsky and Skinner have uncovered 13 drivers of discretionary effort, or why employees go above and beyond what is expected of them in the job. If you are aware of these drivers, and if you use their prescription to recruit, manage and retain employees with these attributes, you can realize a company of High Performers.

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About the Author:
Alan J. Dubinsky is a leading authority in sales management and selling. He has authored and co-authored over 150 articles on sales and marketing issues. His article "Sales Force Socialization" was voted by the AMA Sales SIG as one of the top ten most influential articles in selling and sales management in the twentieth century. He has written three books in the area of sales management and selling. Currently, Dr. Dubinsky is a Professor of Selling and Sales Management at Purdue University.
Review:
This book is a quick read, has practical implications for training and motivating service employees, and provides insight as well as the One Minute Manager.

Every now and then, a book comes along that gets to the heart of an important management issue. I'm putting High Performers: Recruiting and Retaining Top Employees on my managers' required reading list.

The prescription given to each reader at the end of every chapter is perfect medicine to aid an ailing company. One needs only to apply some of the 13 drivers mentioned in the book to ensure positive growth for both the company and the individual.

This text provided a quick way to reference anecdotal information from a wide variety of performance-oriented employees. Skinner and Dubinsky do a good job of summarizing that information and providing useful suggestions for managing your current employee base more effectively and for gleaning more innate performance factors from candidate interviews.

Fundamentals are critical to overall business success. The fundamentals and costs associated with the recruiting, hiring, development, and retention of high performance employees is forefront on the minds of managers in today's business environment. Use this books as a working resource to support decision making in the management of your organization's most valued asset- human capital.

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  • PublisherCengage Learning
  • Publication date2003
  • ISBN 10 032420096X
  • ISBN 13 9780324200966
  • BindingHardcover
  • Edition number1
  • Number of pages96
  • Rating

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Dubinsky, Alan J.; Skinner, Steven J.
Published by Cengage Learning (2003)
ISBN 10: 032420096X ISBN 13: 9780324200966
New Hardcover Quantity: 1
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