Supervision: Concepts and Practices of Management

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9780324590920: Supervision: Concepts and Practices of Management

SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 11E helps readers develop the key supervisory skills that will make the difference in today's rapidly changing business world. This comprehensive, single source for supervision success combines proven, traditional management principles and up-to-the-minute leadership insights with innovative, everyday practices and proven skill-building applications. The latest edition taps into the author's wealth of first-hand business experience to explore some of today's most pressing business topics, including globalization, managing through economic turbulence, transitional and temporary workers, virtual employees, technology and its effects on supervision, outsourcing and downsizing, diversity, and ethics. Readers experience, rather than simply read about, today's supervisory challenges as captivating cases as well as new video cases from actual well-known organizations throughout the text place students into the role of supervisor. Exercises and memorable examples help them better understand and refine interpersonal communication, decision-making, conflict resolution and the other supervisory skills most important for leading individuals and teams to success.

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About the Author:

Dr. Leonard is Professor Emeritus of Marketing and Management at Indiana University-Purdue University Fort Wayne (I.P.F.W.). During his forty-year tenure, he held various faculty and administrative positions, including Chair of the Management and Marketing Department. Currently part of the Core Leadership Faculty, Master of Science in Leadership at Trine University, he develops and teaches courses in organizational behavior, leadership, human resources, industrial relations, and strategic management. Dr. Leonard also delivered full-service consulting for thirty years, and conducted seminars for thousands of executives. Well published, his research on employee involvement and motivation, organizational culture, climate and leadership, human resource interventions, and case development has appeared in various journals, earned numerous awards, and contributed to five textbooks. Dr. Leonard received his Bachelors, Masters, and Doctorate Degrees from Purdue University.

Review:

"I like the fact that SUPERVISION presents the topics in a manner that is easy to understand. Also, I use the PowerPoint, case studies, and test banks, and they complement each other very well. This book has the most user-friendly instructor resources in our business curriculum. I have been able to show new instructors how to navigate them successfully in a matter of minutes."

"My favorite aspects of SUPERVISION are the Part 1-6 Cases and the "You Make the Call" & "What Call Did You Make?" cases, as they promote a lot of informative discussion. I especially appreciate the Supervisory Tips as I think they provide excellent information for my students and their future careers. We covered the text from beginning to end and the material is easily understandable and thought provoking, and the coverage is excellent for this course."

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