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Taking the Lead Telecourse Guide for Plunkett/Attner/Allen's Management: Meeting and Exceeding Customer Expectations, 9th - Softcover

 
9780324653526: Taking the Lead Telecourse Guide for Plunkett/Attner/Allen's Management: Meeting and Exceeding Customer Expectations, 9th
This is the Telecourse Study Guide to the telecourse, Taking the Lead.

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About the Author:
Warren Plunkett is a retired professor of management and Chairman of the Business Department at Wright College, City Colleges of Chicago. He holds a B.B.A. from Notre Dame University and an M.B.A. from Roosevelt University. Since graduating from Notre Dame, Warren has been a high school teacher, a systems analyst, a member of the U.S. Army Reserve, a management consultant, a college professor for 30 years at Wright College, and most recently an entrepreneur. Warren has authored several textbooks, including Supervision: The Direction of People at Work, Business, The Consumer in America, and Management: Meeting and Exceeding Customer Expectations. Warren has made numerous presentations to industry, and has served on numerous committees and led various workshops.

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  • PublisherCengage Learning
  • Publication date2007
  • ISBN 10 0324653522
  • ISBN 13 9780324653526
  • BindingPaperback
  • Number of pages272

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