From Publishers Weekly:
At a large Florida medical center, a cross-trained duo--a nurse and a lab technician--can perform for a patient 80% of all necessary services. At Cable News Network, a 30-minute, nine-bureau online meeting determines each coming day's program. These and 50 other flexible, innovative companies--Ingersoll-Rand, Electronic Data Systems, Chiat/Day/Mojo, Random House--provide the case studies for Peters's ( In Search of Excellence ) punchy, freewheeling primer. "Fashionable" products tailored to customers' ever narrower-gauge needs will define the marketplace of the 1990s, asserts Peters. Companies that respond to this environment, he predicts, may fissure into small, autonomous units; such "brain-based" firms will recognize the value of letting project teams and empowered employees have access to all of the firm's information. Part pep talk, part grab-bag of business strategies, this energizing, idea-rich handbook will shake up traditional managers and rank-and-file workers alike. 250,000 first printing; BOMC main selection.
Copyright 1992 Reed Business Information, Inc.
From Library Journal:
Unlike his best sellers In Search of Excellence (with Robert Waterman , LJ 2/15/83) and A Passion for Excellence (with Nancy Austin , LJ 6/15/85), this latest book by management guru Peters doesn't have the benefit of an official coauthor, and it shows. While chock-full of important case studies (from Ingersoll Rand, CNN, the Body Shop, and others), the book is so dense, with Peters equivocating a bit too much on word choice, that few will read it cover to cover. Still, Peters's main argument--that companies have to be flexible enough to readjust to the quick changes of a "fashion"-driven marketplace--seems on the mark and should bring him a large readership. For all management/business collections. BOMC main selection; previewed in Prepub Alert, LJ 6/15/92.
- Judy Quinn, formerly with "Library Journal"
Copyright 1992 Reed Business Information, Inc.
"About this title" may belong to another edition of this title.