Human Resource Management in Service Work

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9780333774403: Human Resource Management in Service Work
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This book fills a gap in the market for a long overdue book on Human Resources Management in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.

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About the Author:

Marek Korczynski lectures in Employment Relations at Loughborough University.

Review:

'...a must read for all those who wish to aquire a deep understanding of the nature of customer service work.' - Joe Wallace, Industrial Relations Journal

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9780333774410: Human Resource Management in Service Work (Management, Work and Organisations)

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ISBN 10:  0333774418 ISBN 13:  9780333774410
Publisher: Palgrave, 2001
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Book Description Palgrave MacMillan, United Kingdom, 2002. Hardback. Condition: New. 2001 ed.. Language: English. Brand new Book. This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks. Seller Inventory # LIE9780333774403

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Book Description Palgrave MacMillan, United Kingdom, 2002. Hardback. Condition: New. 2001 ed.. Language: English. Brand new Book. This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks. Seller Inventory # APC9780333774403

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Book Description Palgrave MacMillan, United Kingdom, 2002. Hardback. Condition: New. 2001 ed.. Language: English. Brand new Book. This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks. Seller Inventory # APC9780333774403

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