Items related to Human Resource Management in Service Work

Human Resource Management in Service Work - Hardcover

 
9780333774403: Human Resource Management in Service Work
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This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.

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About the Author:
MAREK KORCZYNSKI lectures in Employment Relations at Loughborough University.
Review:
'...a must read for all those who wish to aquire a deep understanding of the nature of customer service work.' - Joe Wallace, Industrial Relations Journal

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  • PublisherRed Globe Press
  • Publication date2002
  • ISBN 10 033377440X
  • ISBN 13 9780333774403
  • BindingHardcover
  • Number of pages251

Other Popular Editions of the Same Title

9780333774410: Human Resource Management in Service Work (Management, Work and Organisations)

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ISBN 10:  ISBN 13:  9780333774410
Publisher: Palgrave, 2001
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