Dealing with Difficult People (Instant Manager)

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9780340946510: Dealing with Difficult People (Instant Manager)

An unavoidable aspect of working life, dealing with difficult people can have a major impact on one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body language and other unspoken messages; how to deal with difficult employees, colleagues, and bosses; and how to understand yourself and deal with difficult aspects of your own personality.

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About the Author:

Karen Mannering is the author of Dealing with Difficult People in a Week.

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